- Photography
- Pole fitness
- Volleyball
- Makeup
- Gym Workouts
- Fashion and Style
- Psychology
Kiera Wegley
Lakeland,FL
Summary
Outgoing and dependable professional with experience in fast paced customer service and restaurant environments. Skilled in guest engagement, suggestive selling, multitasking, and team collaboration. Self motivated with a strong work ethic and a focus on creating a positive, welcoming guest experience.
Overview
9
9
years of professional experience
Work History
Grocery Team Leader
Publix
Lakeland, FL
08.2021 - Current
- Led team in daily operations, ensuring efficient workflow and customer satisfaction.
- Provide friendly, attentive customer service
- Adapting quickly in fast paced environments
- Coordinated scheduling to align workforce with peak shopping hours, enhancing service quality.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Trained and mentored new staff on store policies and procedures.
- Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
- Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
Lead Busser/ Food Runner/ Assisted Hosts
Harrys Seafood Bar and Grill
Lakeland, FL
12.2025 - 10.2026
- Coordinated table turnover processes to enhance dining efficiency during peak hours.
- Streamlined communication between front-of-house and kitchen staff for improved workflow.
- Supervised and trained new bussers to maintain high service standards.
- Monitored cleanliness and organization of dining areas to ensure guest satisfaction.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Refilled drinks and provided extra napkins and silverware to go the extra mile in serving customers.
- Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
- Demonstrated strong teamwork abilities by consistently collaborating with colleagues across departments, fostering a cooperative work environment that led to increased productivity and enhanced guest satisfaction.
Photographer
Entrepreneurship
Lakeland, FL
07.2026 - Current
- Captured high-quality images for diverse clients, enhancing brand visibility and engagement.
- Developed creative concepts for photo shoots, aligning with client visions and marketing strategies.
- Leveraged advanced editing software to enhance image quality and ensure consistency across projects.
- Collaborated with teams to coordinate logistics, ensuring efficient execution of photo assignments.
- Established strong relationships with clients, resulting in repeat business and referrals through exceptional service.
- Took photos from different angles and perspectives to capture perfect images.
Substitute Teacher
Kelly Educational Services
Lakeland, FL
08.2024 - 08.2026
- Delivered engaging lesson plans for diverse classrooms, fostering student participation and understanding.
- Adapted instructional materials to meet varied learning styles and needs of students.
- Established positive classroom environments, enhancing student behavior and motivation.
- Implemented classroom management strategies, ensuring a productive learning atmosphere.
- Collaborated with administrators to align curriculum standards with educational goals.
Wendy's Crew Member
Wendys Fast Food
Mulberry, FL
08.2017 - 08.2021
- Delivered exceptional customer service, ensuring satisfaction during high-volume shifts.
- Collaborated with team members to maintain fast-paced service during peak hours.
- Trained new crew members on operational procedures and best practices.
- Operated kitchen equipment efficiently, adhering to safety and sanitation protocols.
- Implemented process improvements that enhanced order accuracy and speed of service.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared salads, soups and sandwiches for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
Associate of Science -
Polk State College
Lakeland, FLSkills
- Guest engagement
- Self motivated/Initiative
- Highly dependable
- Customer service
- Suggestive selling/ upselling
- Cash handling/ food running/ table bussing
- Team collaboration
- Multitasking
- Clear communication
- Training and mentoring
Interests
Timeline
Photographer
Entrepreneurship
07.2026 - Current
Lead Busser/ Food Runner/ Assisted Hosts
Harrys Seafood Bar and Grill
12.2025 - 10.2026
Substitute Teacher
Kelly Educational Services
08.2024 - 08.2026
Grocery Team Leader
Publix
08.2021 - Current
Wendy's Crew Member
Wendys Fast Food
08.2017 - 08.2021
Associate of Science -
Polk State College