Overview
Work History
Education
Skills
Certification
Careerfocus
Summary
Timeline
Generic

Kiera Woodward

Columbia,South Carolina

Overview

2
2
years of professional experience
1
1
Certification

Work History

Independent Transporter

Norton Transport
04.2024 - Current
  • Efficiently coordinated the pick-up and delivery of goods, optimizing delivery routes to ensure timely and accurate deliveries
  • Managed loading and unloading of cargo, maintaining precise records to track inventory and delivery status
  • Coordinated with suppliers and vendors to ensure timely procurement of goods, contributing to the overall efficiency of the supply chain
  • Assisted in sourcing transportation services, negotiating rates with vendors, and managing purchase orders for logistics services
  • Provided exceptional customer service by promptly addressing client concerns and ensuring their satisfaction throughout the delivery process
  • Conducted regular vehicle inspections and adhered to safety protocols, reporting maintenance needs to ensure operational efficiency and compliance with regulations
  • Implemented best practices to streamline operations, resulting in improved delivery times and customer satisfaction.

Health Coach Medical Assistant

BlueCross BlueShield
10.2023 - 04.2024
  • Conducted health coaching sessions, resulting in a 20% improvement in participant adherence to health plans
  • Collaborated with healthcare professionals to optimize intervention strategies, achieving a 15% increase in positive health outcomes
  • Analyzed participant health data, contributing to a 30% enhancement in personalized health coaching effectiveness
  • Led workshops on preventive healthcare, resulting in a 25% increase in participant awareness and engagement
  • Leveraged data analysis skills to identify trends in health outcomes, informing procurement decisions for health-related resources and materials
  • Coordinated with suppliers to procure necessary health coaching materials and tools, ensuring timely availability and cost-effectiveness.

Remote Medical Assistant

Amalgamated Medical Care Management, Inc.
07.2022 - 05.2023
  • Monitored call queue; answered calls using provided scripts to determine reason for call
  • Documented relevant medical history, past and current medications, chief complaint, duration, primary signs, and symptoms
  • Transferred patients to nurse helpline or placed patient into the call queue, depending on caller acuity, triage nurse availability
  • Provided general information, benefits, or other non-clinical information as needed
  • Collaborated with members of the clinical and non-clinical team to ensure streamlined call operations to optimize patient care
  • Maintained appropriate electronic medical records and ensured that documentation met or exceeded policies and procedures
  • Demonstrated ability to follow policies, procedures, and protocols for emergencies
  • Assisted in procuring medical supplies and resources, ensuring timely availability for patient care and operations
  • Managed inventory of medical supplies, coordinated with suppliers for timely replenishment, and ensured cost-effective procurement practices.

Independent Transporter

Double Ks & R LLC
08.2022 - 02.2023
  • Drove company vehicles to transport goods between locations, ensuring safe and efficient transportation by adhering to all traffic laws and company policies
  • Maintained effective communication with dispatch and customers, providing real-time updates on delivery status and resolving any logistical issues
  • Fostered strong relationships with clients through proactive communication, enhancing customer satisfaction and loyalty
  • Assisted in developing and implementing operational strategies to improve delivery processes and ensure timely completion of tasks
  • Worked closely with vendors to schedule deliveries, manage purchase orders, and resolve any issues related to the supply chain
  • Improved delivery efficiency by 20% through process optimization and vendor coordination.

Education

Certified Medical Assistant -

Centura College
Columbia, South Carolina
11.2021

High School Diploma -

White Knoll High School
Lexington, SC
01.2010

Skills

  • Procurement Coordination: Skilled in coordinating program activities, managing procurement systems, and ensuring seamless operations across multiple levels of an organization
  • Contract Management: Experienced in handling small to mid-sized contracts, resolving reconciliation issues, and coordinating with various departments to ensure accurate invoicing and payments
  • Customer Service Excellence: Consistently provided top-tier customer service, maintaining high satisfaction ratings and resolving customer issues efficiently and effectively
  • Client Relationship Management: Expert in fostering strong client relationships through proactive communication and tailored service, resulting in improved client satisfaction and retention
  • Data Analysis: Proficient in analyzing data to identify trends and enhance operational efficiency
  • Procurement Coordination
  • Contract Management
  • Customer Service Excellence
  • Client Relationship Management
  • Data-Driven Decision Making
  • Process Optimization
  • Vendor Management
  • Inventory Control
  • Compliance and Safety
  • Analytical Skills
  • Leadership

Certification

DOT Medical Examiner's Certificate (MEC)

Careerfocus

Customer service quality assurance

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Timeline

Independent Transporter

Norton Transport
04.2024 - Current

Health Coach Medical Assistant

BlueCross BlueShield
10.2023 - 04.2024

Independent Transporter

Double Ks & R LLC
08.2022 - 02.2023

Remote Medical Assistant

Amalgamated Medical Care Management, Inc.
07.2022 - 05.2023

Certified Medical Assistant -

Centura College

High School Diploma -

White Knoll High School

Similar Profiles

CREATE PROFILE
Kiera Woodward