Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kieran Fetter

Waynesfield,OH

Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

11
11
years of professional experience

Work History

Owner /Director of Operations

Penn Station East Coast Subs
Omaha, NE
11.2019 - Current
  • Executed performance reviews to encourage improved productivity for team members.
  • Developed strategic plans to increase profitability and efficiency.
  • Analyzed market trends to identify new business opportunities.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Maintained relationships with existing clients by providing superior customer service.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Developed policies and procedures for the organization.
  • Managed daily operations of business, including hiring and training staff.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw all phases of construction administration, including site visits and inspections during the course of construction of new locations.
  • Performed preventive maintenance on equipment and machinery to reduce downtime.

Owner / Operator

Axle Covers LLC
Waynesfield, OH
03.2018 - Current
  • Assessed customer needs to provide assistance and information on product features.
  • Developed trusting relationships with customers by making personal connections.
  • Identified opportunities to reduce cost and improve productivity.
  • Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
  • Developed and implemented strategic purchasing plans to meet company objectives.
  • Monitored vendor invoices for accuracy and completeness of payment information.
  • Organized and maintained documents, files and records.
  • Resolved contract disputes between the organization and vendors.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Farm Operator

Fetter Farms
Waynesfield, OH
04.2014 - Current
  • Planned crop rotation cycles, monitored pest control programs and applied fertilizers according to soil requirements.
  • Purchased supplies, including seeds and fertilizer.
  • Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
  • Set up and operated heavy farm machinery and equipment to till soil, fertilize and apply herbicides and pesticides.
  • Coordinated and operated farm machinery, such as tractors, combines and harvesters to cultivate soil and harvest crops.
  • Monitored crop growth and health, implementing interventions as needed.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
  • Planned harvest and planting schedules.
  • Conducted routine preventive maintenance and troubleshooting inspections on equipment, production systems, and farming processes.
  • Inspected fields regularly for weeds, pests or disease infestation and took corrective action when necessary.
  • Maintained records of all inputs including seed, fertilizer, fuel and repairs.

Multi-Store Manager

Buffalo Wings & Rings
Columbus, OH
04.2017 - 06.2019
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Performed regular store visits to evaluate overall performance against established goals and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained and supervised store staff on sales techniques, customer service protocols, product knowledge, inventory control measures, and cash handling practices.
  • Conducted regular audits of store locations to assess cleanliness standards, safety regulations adherence, and employee conduct.
  • Scheduled shifts for all employees across multiple locations based on projected demand patterns.
  • Implemented marketing campaigns to promote special offers or discounts at different stores within the network.
  • Ensured that all stores were compliant with applicable health code regulations.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Delegated work to staff, setting priorities and goals.
  • Performed preventive maintenance on equipment and machinery to reduce downtime.

Education

Some College (No Degree) -

Hillsdale College
Hillsdale, MI

Skills

  • Marketing tactics
  • Social media control
  • Competitive analysis
  • Brand strategy planning
  • Hiring and staffing
  • Strategic planning
  • Profit and loss analysis
  • Client service
  • Staff management
  • Cash flow optimization
  • Growth strategy implementation
  • Key partnership cultivation
  • Relationship building
  • Budget administration
  • Project estimating
  • Operations management
  • Quality management systems
  • Cost reduction
  • KPI management
  • Crisis management
  • Design coordination
  • Sales oversight
  • Business management
  • Project management
  • Negotiation
  • Contract negotiation expertise
  • Service quality assurance
  • Sales leadership
  • Customer relations
  • Talent development
  • Process optimization
  • Accounting expertise
  • Bidding processes
  • Quickbooks Software Proficiency

Timeline

Owner /Director of Operations

Penn Station East Coast Subs
11.2019 - Current

Owner / Operator

Axle Covers LLC
03.2018 - Current

Multi-Store Manager

Buffalo Wings & Rings
04.2017 - 06.2019

Farm Operator

Fetter Farms
04.2014 - Current

Some College (No Degree) -

Hillsdale College

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Kieran Fetter