Kieran Hicks
Dover,DE
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments and meeting customer demands with diligent and well-organized mentality.
Overview
4
4
years of professional experience
Work History
Community Center Assistant
United States Air Force, USAF
08.2023 - 03.2024
- Enhanced community engagement by organizing and promoting various events and activities.
- Supported the development of new programs for diverse populations, addressing specific community needs.
- Improved facility usage rates by maintaining an inviting and well-organized environment.
- Managed daily operations, ensuring smooth functioning of the community center as a whole.
- Implemented feedback processes to gather valuable input from community members on program effectiveness and areas for improvement.
- Fostered a welcoming atmosphere by addressing accessibility issues for individuals with varying abilities or backgrounds.
Barista
Awake Coffee Shop (USAF)
03.2020 - 03.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista
Paramount Cafe
02.2023 - 08.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Dance Instructor
United States Air Force, USAF
04.2021 - 05.2022
- Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
Education
High School Diploma -
Cheyenne Central High School
Cheyenne, WY05.2022
Skills
- Program Planning
- Adaptability and Flexibility
- Attention to Detail
- Problem-Solving
- Interpersonal Skills
- Multitasking Abilities
- Task Prioritization
- Active Listening
- Customer and Service-Oriented
- Collaboration and Teamwork
Timeline
Community Center Assistant
United States Air Force, USAF
08.2023 - 03.2024
Barista
Paramount Cafe
02.2023 - 08.2023
Dance Instructor
United States Air Force, USAF
04.2021 - 05.2022
Barista
Awake Coffee Shop (USAF)
03.2020 - 03.2024
High School Diploma -
Cheyenne Central High School
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