Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sally Beauty Supply
01.2023 - Current
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained counter and display areas for cleanliness and organization.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Recommended complementary purchases to customers, increasing revenue.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Processed payments, entering sales in register for prompt customer service.
Recommended specific hair and beauty products to meet individual customer needs.
Trained new staff in product knowledge and customer service protocols.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Listened to customer needs and desires to identify and recommend optimal products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Elderly Caregiver
Green Oaks Inn
04.2022 - 07.2022
Maintained clean, safe, and well-organized patient environment.
Offered companionship and kindness to elderly patients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Entertained, conversed, and read aloud to keep patients mentally alert.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Hotel Front Desk Clerk
Baymont Inn & Suit Hotel
06.2021 - 02.2022
Collected room deposits, fees, and payments.
Collaborated with team members to handle guest requirements from check-in through check-out.
Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Trained staff to provide excellent customer service, apply best practices and comply with procedures.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Kept accounts in balance and ran daily reports to verify totals.
Traveling Elderly Caregiver
Visiting Angels
12.2020 - 06.2021
Offered companionship and kindness to elderly patients.
Maintained clean, safe, and well-organized patient environment.
Assisted disabled clients to support independence and well-being.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Transported clients to and from medical appointments with safety and efficiency.
Education
No Degree - Professional Writing
University of North Alabama
Florence, AL
12.2024
Skills
Sales Closing
Sales Proficiency
Service Consultations
Products Knowledge
Customer Needs Assessment
Relationship Building
Customer Engagement
Paperwork Management
Organization and Multitasking
Accomplishments
Publications:
"I'd Kill For A Hug," Aurora Magazine, 2020
"I Am In The Town Where My Second Life Resides," Flor-Ala Newspaper, 2023
"False Love" and "Cigarette Kind of Love," Sucarnochee Review, 2024