Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kieran McSweeney

Avon,OH

Summary

Adept at equipment troubleshooting and customer service, I excel in fast-paced environments, evidenced by my impactful tenure at Discount Tire. My proficiency in preventive maintenance and rapport building has consistently enhanced service quality and efficiency. Skilled in both technical repairs and client communication, I bring a track record of delivering excellence and fostering client satisfaction.

Overview

3
3
years of professional experience

Work History

Service Technician

Discount Tire
Toledo, OH
08.2024 - Current
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Installed new systems according to manufacturer specifications.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Calibrated instruments to maintain accuracy within specified tolerances.
  • Assembled components into complete systems following blueprints or other instructions.
  • Inspected tires for defects and wear, measured tread depth and determined need for replacement.
  • Replaced worn tires with new ones of the same size and type.
  • Balanced wheels using electronic machines to ensure even tire wear.
  • Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
  • Rotated tires and reset tire pressure monitoring systems.
  • Removed old tires from rims using specialized tools such as bead breakers and tire irons.
  • Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
  • Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
  • Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
  • Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.

Warehouse Worker

Multiflow Dispensers
Toledo, OH
01.2024 - Current
  • Maintained stock levels in accordance with company policies.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Followed DOT standards to properly and safely fill Carbon Dioxide tanks

Office Worker

University of Toledo
Toledo, OH
03.2023 - 05.2024
  • Greeted and directed visitors to the office.
  • Organized filing systems, maintained records, and updated databases.
  • Assisted in the preparation of materials for marketing campaigns.
  • Conducted research on behalf of senior management team members.
  • Maintained a professional demeanor while interacting with internal and external customers via phone or email.
  • Developed strategies for streamlining office processes and procedures.
  • Performed general clerical duties such as photocopying, faxing, mailing.
  • Answered questions from coworkers regarding company policies and procedures.
  • Resolved customer service issues in a timely manner.
  • Assisted in organizing corporate events such as conferences, seminars.
  • Managed the daily operations of all assigned social media accounts.
  • Collaborated with other departments to ensure brand consistency across all channels.a

Irrigation Technician

Irrigation Pro Inc.
Columbia Station, OH
07.2022 - 05.2024
  • Performed regular maintenance and repair on irrigation systems to ensure efficient operation.
  • Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
  • Maintained accurate records of all irrigation system components, including timers, pumps, backflow preventers, pressure regulators.
  • Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
  • Programmed automatic controllers with specific settings for each zone of an irrigation system.
  • Adjusted nozzles on sprinklers for optimal coverage area and spray direction.
  • Replaced worn out parts such as pipes, fittings, valve seals, solenoids.
  • Troubleshot electrical components such as wiring issues or faulty timers by using a multimeter or other testing equipment.
  • Cleaned debris from clogged emitters or filters to improve water flow efficiency.
  • Responded promptly to customer service requests regarding troubleshooting or repair needs.
  • Calibrated rain gauges used in conjunction with automated controllers so they would accurately measure precipitation levels.
  • Installed irrigation systems and tested components to demonstrate proper functionality.
  • Repaired and maintained valves on diverse irrigation system models.

Car Detailer

Serpentini Chevrolet
Westlake, OH
01.2022 - 05.2022
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Maintained detailed records of all services performed on each vehicle.
  • Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
  • Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
  • Applied waxes to protect paint finish from weather conditions and oxidation.
  • Vacuumed carpets and upholstery to remove dust and dirt particles.
  • Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
  • Dried vehicles with microfiber towels after washing them.
  • Polished chrome trim with a soft cloth or buffer.
  • Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
  • Shampooed carpets, floor mats and upholstery to clean stains and spills.
  • Cleans engine compartment by removing grease buildup with degreaser solution.
  • Performed minor touch-up painting on scratched areas of car bodies when necessary.
  • Replaced air filters in engine compartments according to manufacturer specifications.
  • Inspected tires for wear patterns or punctures; replaced worn tires as needed.
  • Cleaned windows inside and out using glass cleaner solution.
  • Applied protective sealant coating on painted surfaces after thorough cleaning.
  • Sanitized interiors by spraying antibacterial agent onto hard surfaces such as door handles, steering wheel covers, gear shifts.

Movie Theater Employee

Regal Cinemas
Westlake, OH
05.2021 - 08.2021
  • Greeted customers and provided information about movies, tickets, concessions, and theater policies.
  • Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
  • Assisted with opening and closing duties such as counting money in the register drawer and setting up theaters for showings.
  • Operated cash registers to process customer transactions for tickets and concession items.
  • Organized ticket lines to ensure efficient seating of patrons within the theater.
  • Checked tickets at entrance to verify accuracy of admission numbers.
  • Performed daily inventory counts on concession products such as popcorn, candy, fountain drinks.
  • Verified that all safety protocols were followed during movie screenings.
  • Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
  • Assisted in training new employees on proper procedures for ticketing and concessions sales.
  • Ensured compliance with health regulations related to food handling practices.
  • Resolved customer complaints in a professional manner while maintaining company standards of quality service.
  • Monitored auditoriums throughout movie presentations to ensure guest satisfaction.
  • Managed pre-show activities such as dimming lights, playing trailers and advertisements.
  • Worked closely with management team to complete assigned tasks efficiently.
  • Stocked shelves with supplies needed for concession stand operations.
  • Communicated effectively between departments regarding any changes or updates in services or policies.
  • Served as an ambassador for the theater by engaging guests in conversations about upcoming films or special events.
  • Maintained high levels of confidentiality when dealing with personal information of customers or staff members.
  • Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases.

Education

Bachelor of Science - Criminal Justice

University of Toledo
Toledo, OH

Skills

  • Equipment Troubleshooting
  • Quality Assurance
  • Time tracking
  • Work order prioritization
  • Preventive Maintenance
  • Customer Service
  • Attention to Detaile
  • Hospitality and accommodation
  • Rapport Building
  • Scheduling and Coordination
  • Valid Driver's License
  • Service call response
  • Document Management
  • Inventory Management
  • Installation and Repaire
  • Power tool proficiency
  • Heavy Lifting
  • Maintenance and repair

Affiliations

  • Football
  • Rugby
  • Lacrosse
  • Sailing

Accomplishments

  • Varsity letter
  • Rugby Captain
  • Fraternity Risk Management Chairman

Timeline

Service Technician

Discount Tire
08.2024 - Current

Warehouse Worker

Multiflow Dispensers
01.2024 - Current

Office Worker

University of Toledo
03.2023 - 05.2024

Irrigation Technician

Irrigation Pro Inc.
07.2022 - 05.2024

Car Detailer

Serpentini Chevrolet
01.2022 - 05.2022

Movie Theater Employee

Regal Cinemas
05.2021 - 08.2021

Bachelor of Science - Criminal Justice

University of Toledo

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Kieran McSweeney