Kieran Porter
Milwaukee,WI
Summary
Focused employee with strong understanding of retail operations. Offering extensive experience in high-volume settings. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable team member.
Overview
2
2
years of professional experience
Work History
Cashier
Nehring's Sendiks On Downer
MILWAUKEE, WI
02.2022 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business and coworker needs.
- Helped customers complete purchases, locate items and carry excessive loads.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Landscape Laborer
Twin Cities Landscape
Minneapolis, MN
05.2021 - 08.2021
- Installed stonework including retaining walls, fountains, and patios.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Operated landscaping equipment with focus on safety and machine longevity.
- Acquired customer feedback for operational improvement initiatives.
- Maintained commercial and residential landscapes with comprehensive and diverse team.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
Cashier/Sales Assistant
Home Depot
Minneapolis, MN
06.2020 - 08.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Solicited customers to purchase loyalty and item protection plans.
- Worked closely with shift manager to solve problems and handle customer concerns.
Server
Broders Cucina Italiana
Minneapolis, MN
07.2018 - 08.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Arts - Social Work
University of Wisconsin - Milwaukee
Milwaukee, WI12.2023
Skills
- Work Task Prioritization
- Price Identification
- Customer Assistance
- Collaborative Relationships
- Telephone Reception
- Feedback Acceptance
- Customer Relations
- Cooperative Attitude
Music
I write, play, and record my own and friends' music. Multi-instrumentalist with a passion to bring creativity and joy to the community.
Timeline
Cashier
Nehring's Sendiks On Downer
02.2022 - 07.2022
Landscape Laborer
Twin Cities Landscape
05.2021 - 08.2021
Cashier/Sales Assistant
Home Depot
06.2020 - 08.2020
Server
Broders Cucina Italiana
07.2018 - 08.2019
Bachelor of Arts - Social Work
University of Wisconsin - Milwaukee
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