KIEREA SIMMS

• Checked for safety hazards and took corrective action when necessary.
• Monitored surveillance cameras and responded to suspicious activity.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Investigated all reported incidents of theft or vandalism on premises.
• Responded to alarms and conducted investigations as required.
• Confirmed visitor identification prior to granting entry into the building.
• Assisted in the development and implementation of security policies and procedures.
• Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
• Guarded restricted areas to prevent unauthorized entry.
• Monitored premises and recorded activity in daily officer reports.

• Assist in managing the airport's day-to-day operations to ensure the safe and efficient movement of passengers with DOA operations & AATC
• Managing passenger flow control and assisting with short-term (flight cancellations, terminal changes, etc.) and long-term (airport development projects) changes
• Provided a variety of information to guests/passengers, provided direction, resolved problems and/or complaints and assisted as needed.

• Efficient and effective customer service contributed to improved rates of return business
• Played an integral team role to efficiently complete orders and maintain the restaurant pristine conditions and orderly workflow
• Demonstrated strong organizational skills by maximizing table turnover to increase sales
• Reading and writing abilities are utilized often when taking orders, completing paperwork

•Welcomed clients and visitors to the office with a friendly and professional demeanor, ensuring a positive first impression and excellent customer experience.

•Managed incoming calls on a multi-line phone system, directing calls to appropriate personnel, taking messages, and providing information as needed.

• Scheduled appointments for clients and insurance agents, coordinating calendars and ensuring accuracy in appointment details.

• Assisted with administrative tasks such as data entry, filing, and document preparation to support office operations and organizational efficiency.

• Collaborated with insurance agents and staff members to address client inquiries, resolve issues, and provide timely and accurate information about insurance policies and services.

• Created a welcoming and positive environment for diners and guests
• Ensured that all guests felt welcome and were given responsive, professional and gracious service at all times
• Cleaned and organized the dining area in keeping with the restaurant's philosophy, culture, and standards of excellence
• Help all customers with assistants with transportation of golf courts
• Take care of sanitation and safe handling of food and beverages during the course of each event
• Assist with the venue set up, placing tables and chairs in the correct spots, adding décor items, and set tables following instructions from the manager