Kiernan Byrne
Denver,CO
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied diners. Demonstrated multitasking abilities and attention to detail, ensuring an enjoyable and seamless dining experience.
Overview
3
3
years of professional experience
Work History
Flagger/Laborer
Project Flagging
03.2024 - 08.2024
- This was a temporary summer job in which I directed traffic or labored in road construction zones
- Exposed to constant interaction with people from all walks of life
- learned about relieving tense situations and interacting with frustrated or difficult pedestrians
Server/Host
Cheers Bar & Grill
07.2023 - 02.2024
- started off hosting, seating patrons, making reservations, and dealing with door dash orders
- Moved to serving where I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- In addition to hosting and serving I also worked on expo along with some kitchen prep work
Amazon Delivery Dispatcher (non CDL delivery driver)
NH Black Labs
02.2023 - 07.2023
- Company Overview: This was a company that was outsourced by Amazon in order to fulfill their delivery needs
- Communicated with dispatch to solve any problems that I encountered with delivery or the van
- Drove and delivered packages making an average of 150-200 stops a day
- Supported team members during peak periods, stepping in to cover shifts when needed to maintain service levels.
Vaccine Clinic Check In/Data Entry
Partnership Health Center & Missoula Health Department
03.2021 - 03.2022
- Worked at multiple locations used explicitly for Covid-19 vaccinations
- Provided exceptional customer service, addressing patient inquiries promptly and professionally via phone or email correspondence.
- Entered data into patient charts
- Trained new employees in check in/data entry
- Educating the public about the benefits of getting vaccinated, along with giving assistance in signing up for appointments
- Made sure patients had filled out required paperwork and answered any questions or concerns that they had about the vaccine
Education
Bachelor of Science - Finance
MSU Denver
01-2026
High School -
Hopkinton High School
Contoocook, NH01.2019
Skills
- Safety policies and measures
- Exceptional customer service
- Memory retention
- Quick decision making
- Written and verbal communication
- Appointment management
- Phone and email etiquette
References
- Corey Forniet, Manager at Cheers, (603) 714-3735
- Matthew Clegg, Owner of Montana Party Time, (406) 370-8809
- Lynn Solomon, Supervisor @ Missoula Health Department, (406) 202-1626
Timeline
Flagger/Laborer
Project Flagging
03.2024 - 08.2024
Server/Host
Cheers Bar & Grill
07.2023 - 02.2024
Amazon Delivery Dispatcher (non CDL delivery driver)
NH Black Labs
02.2023 - 07.2023
Vaccine Clinic Check In/Data Entry
Partnership Health Center & Missoula Health Department
03.2021 - 03.2022
High School -
Hopkinton High School
Bachelor of Science - Finance
MSU Denver
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