Kierra Ashford
Fort Worth,TX
Summary
Steadfast Undergraduate Computer Science Student and Resident Assistant with 5+ years experience in the service industry. 2020 Awards of Excellence in CTE Business and Industry Recipient. Society of Women Engineers and National Society of Black Engineers member.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Apartment and Residence Life
08.2023 - 05.2024
- Facilitated the integration of freshman residents into their niche community in order to combat self-isolation and loneliness
- Promoted programs and events with the intent of fostering a space for residents to express themselves and practice introspective reflection as they transition into fully independent adults
- Maintained and coordinated policy adherence weekly during on call shifts that required assuming responsibility of 500 residents who depended on a swift response time, firmness in rule enforcement and level headiness in high stress situations.
Barista
Dunkin Donuts
12.2017 - 05.2024
- Crafted a variety of specialty iced and hot beverages and promoted customer satisfaction surveys after delivering prompt and excellent service
- Mediated conflicts between customers and coworkers concerning incorrect orders, behavioral misconduct and less than stellar service in order to promote a fast paced but considerate environment for both staff and customers
- Advertised and Up Sold pastries and caffeinated beverages in order to increase net revenue for the company and achieve weekly quotas.
Education
Bachelor's Degree in Computer Science - Computer Science
University of Texas At Arlington
Arlington, TX05.2024
Skills
- Leadership
- Effective Time Management
- Adaptability Ability to Work in a Team
- Communication Skills
- Microsoft Office
- Git
- API design knowledge
- Software Development Lifecycle Experience
- Natural Language Processing
- Machine Learning
- Deep Learning
- Customer Service
- Linux
- Time Management
- Team Player
Awards
2020 Awards of Excellence in CTE Business and Industry Recipient.
Timeline
Resident Assistant
Apartment and Residence Life
08.2023 - 05.2024
Barista
Dunkin Donuts
12.2017 - 05.2024
Bachelor's Degree in Computer Science - Computer Science
University of Texas At Arlington