Kierra Brown
Mesquite
Summary
Dedicated housekeeping professional with extensive experience at Aramark, excelling in sanitation protocols and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and efficient inventory management. Skilled in maintaining pristine environments and fostering positive impressions, ensuring high standards of cleanliness and comfort in hospitality settings.
Overview
9
9
years of professional experience
Work History
EVS Housekeeper
Aramark
08.2024 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Room Attendant
Accor Hotels
03.2022 - 01.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Housekeeping Room Attendant
W Dallas
10.2018 - 12.2022
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
- Changed bed linens and collected soiled linens for cleaning.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Housekeeping Room Attendant
Courtyard by Marriott
10.2016 - 09.2018
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
Lincoln High School
Dallas, TX06.2014
Skills
- Restroom cleaning
- Sanitation protocols
- Maintaining inventory
- Dusting surfaces
- Trash removal
- Cleaning and sanitizing
- Mopping and sweeping
- Vacuuming and sweeping
Timeline
EVS Housekeeper
Aramark
08.2024 - Current
Housekeeping Room Attendant
Accor Hotels
03.2022 - 01.2024
Housekeeping Room Attendant
W Dallas
10.2018 - 12.2022
Housekeeping Room Attendant
Courtyard by Marriott
10.2016 - 09.2018
Lincoln High School
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