Kierra Calhoun

• Provided exceptional customer service, ensuring a positive dining experience for all guests.
• Operated kitchen equipment safely and efficiently during high-volume service periods.
• Contributed to food prep tasks while upholding cleanliness and order in work areas.
• Collaborated with team members to meet daily operational goals and enhance workflow efficiency.
• Followed safety and sanitation guidelines to ensure food quality and customer safety standards were met.
• Learned menu items thoroughly to provide accurate information and recommendations to customers.
• Supported inventory management by restocking supplies as needed throughout shifts.
• Adapted quickly to new responsibilities, demonstrating flexibility in a fast-paced environment.
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
• Collaborated with team members to complete orders.
• Operated register to process payments and collect cash payment for order totals.
• Improved customer satisfaction by consistently providing friendly and efficient service.
• Greeted customers at drive-thru and took food orders.
• Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
• Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
• Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
• Resolved customer complaints quickly and professionally, ensuring repeat patronage.
• Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
• Used proper techniques to prepare food and ingredients.
• Increased overall efficiency by promptly restocking supplies as required during shifts.
• Checked and restocked utensils and condiments in appropriate locations for guests.
• Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
• Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
• Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
• Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
• Contributed to the achievement of company targets through consistent delivery of high-quality service.
• Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
• Expedited food preparation processes by efficiently assembling orders according to established guidelines.
• Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
• Cleared trays and removed trash from tables before sanitizing surfaces.
• Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Prepared products following restaurant, health, and safety standards and procedures.
• Trained new team members on procedures, customer service, and sales techniques.
• Operated cash register to ring up final bill and process various forms of payment.
• Stocked shelves to organize aisles in assigned department.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Accurately operated cash register to process customer payments.
• Replenished serving stations with fresh food and cleaned up spills.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Operated both on the production line and at the front desk.