Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kierra George

Kierra George

Warwick

Summary

Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere, valued for strong teamwork, and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.

Overview

1
1
year of professional experience

Work History

Waitress

Top of The Bay
03.2024 - 11.2024
  • With my serving experience I was able to handle high-pressure situations while maintaining calm and excellent service standards even during busy shifts.
  • I displayed enthusiasm and promoted great customer service, increasing referrals and walk-in business.
  • Strategically timed check-ins with customers especially after serving their meals to confirm satisfaction, and took action to correct any problems or concerns.

Team Member

Del's Lemonade
05.2024 - 07.2024
  • Del's required team members to not just serve refreshing lemonade, but to maintain clean working areas in the shops, trucks, and stands, to manage cash transactions accurately, and adapt quickly to busy environments
  • I absolutely had to maintain strict hygiene standards, contributing to food safety compliance
  • My time here was short but extremely productive considering I worked the busy months of the summertime

Key Holder

T's Vault
09.2023 - 06.2024
  • Opened and closed the shop making sure inventory was cleaned and prepared for next day.
  • Learned effective communication and mentorship.
  • Time management and being able to work as quickly and sufficiently as I could under pressure.
  • Managed daily cash handling procedures, ensuring accuracy in transactions.
  • Professionally resolved customer complaints, increased customer satisfaction and loyalty.
  • Trained and supervised employees to apply their best practices and store operations.

Education

High School Diploma -

North Kingstown High School
North Kingstown, Rhode Island
01.2023

Skills

  • Critical Thinking
  • Problem Solving
  • Time Management
  • Communication
  • Mentorship
  • Strong multitasking
  • Customer service
  • Team collaboration
  • Cash handling

Timeline

Team Member

Del's Lemonade
05.2024 - 07.2024

Waitress

Top of The Bay
03.2024 - 11.2024

Key Holder

T's Vault
09.2023 - 06.2024

High School Diploma -

North Kingstown High School
Kierra George