Summary
Overview
Work History
Education
Skills
Timeline
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Kierra Gray

Philadelphia,PA

Summary

Skilled Security Coordinator with a proven track record at Women Against Abuse, enhancing safety and client satisfaction through effective de-escalation techniques and organizational skills. Demonstrated ability to multitask and manage time efficiently, ensuring swift response to emergencies and comprehensive staff training, leading to a significant improvement in security adherence.

Overview

9
9
years of professional experience

Work History

Security Coordinator

Women Against Abuse
02.2019 - 09.2023
  • Answered all needs of clients and expedited completion of arrivals and dismissals of clients.
  • Provided comprehensive security training for staff, leading to improved awareness and adherence to safety procedures.
  • Greeted clients, staff, and visitors, providing them with helpful orientation information.
  • Responded swiftly to alarms or disturbances within the facility, assessing situations accurately before taking decisive action.
  • Facilitated effective communication between facility / client placement and relevant departments & supervisors.
  • Assessed electronic security systems and reported malfunctions.
  • Recorded daily security occurrences in site assignment log.
  • Contributed to a positive clinic atmosphere by maintaining a clean, organized, and welcoming reception area.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted in the onboarding of new clients and ensuring completion of paperwork.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Efficiently handled clients, staff, and visitors concerns and inquiries.

Security Guard

Barnes Foundation
05.2017 - 03.2019
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.

Cashier

Target
01.2015 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Hope Charter High School
Philadelphia
06.2013

Skills

  • Sensitive information handling
  • De-Escalation Techniques
  • Multitasking Abilities
  • Organizational Skills
  • Time Management

Timeline

Security Coordinator

Women Against Abuse
02.2019 - 09.2023

Security Guard

Barnes Foundation
05.2017 - 03.2019

Cashier

Target
01.2015 - 04.2017

High School Diploma -

Hope Charter High School
Kierra Gray