Kierra Hall
Boligee,Alabama
Summary
Compassionate and skilled Travel CNA with extensive experience in patient care and logistics, recognized for exceptional communication, infection control expertise, and collaboration with healthcare teams to achieve optimal patient outcomes and safety during travel.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Travel CNA
MNA
Wakefield, Michigan
10.2025 - Current
- Assisted patients with mobility and transportation needs during travel assignments.
- Coordinated travel logistics to ensure timely arrival at healthcare facilities.
- Supported healthcare teams by providing essential patient care assistance.
- Maintained accurate documentation of patient medical histories and treatment plans.
- Facilitated effective communication between patients and healthcare providers.
- Trained in emergency response protocols to ensure patient safety during travel.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Monitored patient conditions and reported significant changes to nursing staff.
- Administered basic first aid and comfort measures to patients in distress.
- Evaluated patient needs to tailor care approaches for individual comfort.
- Implemented safety protocols to prevent accidents during patient transport.
- Educated patients on post-care instructions to enhance recovery outcomes.
- Assured compliance with healthcare regulations throughout patient care processes.
- Implemented infection control procedures when caring for multiple patients at once.
- Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
- Conducted follow-up assessments to ensure continuity of care after travel.
- Monitored patients for signs of distress or discomfort during travel.
- Assisted with patient transportation to and from medical appointments and other destinations.
- Helped wheelchair-bound passengers onto buses, planes, and trains when necessary.
- Served meals and snacks to passengers during trips.
- Performed light housekeeping duties such as changing linens or tidying up rooms after a long day of travel.
- Acted as an advocate for patients who cannot speak up for themselves.
- Communicated effectively with interdisciplinary team members regarding patient needs.
- Documented all services rendered including mileage driven and time spent on each trip assignment accurately in accordance with agency policy guidelines.
- Provided companionship and emotional support to passengers during travel.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Small Business Owner
J&K 4eva Humble Movers
Boligee, AL
06.2024 - Current
- Oversaw daily operations of small business including customer service and financial management.
- Developed business plans and strategies to grow small business.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Monitored customer feedback and implemented changes based on their suggestions.
- Set pricing structures according to market analytics and emerging trends.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Established partnerships with other businesses in related industries for mutual benefit.
- Participated in local community activities to promote the brand's visibility and reputation.
- Researched similar businesses to determine competitive advantages.
- Organized and packed belongings for safe transport to new locations.
- Assembled, disassembled furniture prior to loading, unloading.
- Provided excellent customer service throughout the entire process of loading and unloading goods at the customer's residence or business premises.
- Helped clients completing stressful moves by being professional, supportive and efficient.
- Used dollies, hand-trucks, straps and other equipment to safely move items from one location to another.
- Worked closely with other team members in order to complete jobs within specified deadlines.
- Assisted customers with packing fragile items using appropriate materials such as bubble wrap, cardboard boxes, and moving blankets.
- Stacked boxes carefully according to size, weight and fragility so they could be easily accessed upon arrival at their destination.
- Protected customers' items from damage with proper padding and bracing.
- Transported goods from one location to another in a timely manner while adhering to safety regulations and traffic laws.
- Maintained an organized inventory of all items loaded onto the truck for efficient tracking purposes.
- Adhered to company policies and procedures related to quality control measures when handling goods.
- Unloaded shipments from storage containers onto pallets or into vehicles for delivery purposes.
- Performed general maintenance on trucks such as checking oil levels, tire pressure.
- Cleaned up debris after completing each job in order to maintain a professional appearance at all times.
- Inspected delivered goods for any damage that may have occurred during transit.
- Met strict deadlines by working quickly to pack, load and transport belongings.
- Completed paperwork accurately, including delivery receipts and invoices, ensuring accuracy of data provided by customers.
- Responded quickly and efficiently to any issues that arose during transportation of goods.
- Inspected trucks before each use to ensure they were safe for operation.
- Upheld company standards for professionalism by maintaining neat appearance and keeping vehicle clean.
Housekeeper Manager
DCH Regional Medical Center
Tuscaloosa, Alabama
06.2017 - 03.2020
- Taught cleaning procedures to housekeeping staff.
- Reviewed monthly financial reports related to housekeeping expenses to ensure budget goals were being met.
- Communicated effectively with other departments regarding guest needs or issues related to housekeeping services.
- Created weekly schedules for housekeeping staff based on occupancy levels and special requests from guests.
- Assisted with check-in and check-out processes when needed or requested by guests.
- Maintained accurate records of all cleaning activities including room inspections, linen inventories, and supply orders.
- Developed training materials for new hires, ensuring they were properly trained on their duties and responsibilities.
- Conducted regular inventory checks of cleaning supplies and equipment to ensure adequate stock levels at all times.
- Participated in meetings with executive team members regarding operational policies or procedures related to housekeeping services.
- Analyzed customer feedback surveys regarding the quality of service provided by housekeeping staff members.
- Monitored and evaluated performance of housekeeping staff, providing feedback and guidance as needed.
- Adhered to local health regulations while performing duties associated with managing the housekeeping department.
- Ensured that all safety protocols were followed in order to protect employees from potential hazards.
- Provided support during peak periods or special events when additional staffing was required.
- Implemented a preventative maintenance program for all hotel equipment used by housekeeping staff.
- Inspected guest rooms regularly to ensure cleanliness standards were met or exceeded.
- Tracked employee attendance records and timecards for payroll purposes.
- Resolved complaints from guests related to housekeeping services in a timely manner.
- Supervised daily cleaning routines of public areas such as lobbies, restaurants, pools, fitness centers.
- Practiced safe work habits and wore protective safety equipment.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Verified each completed room against standard plans to maintain consistency.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Education
High School Diploma -
Greene County High School
Eutaw, AL05-2013
Skills
- Patient mobility assistance
- Travel logistics coordination
- Emergency response training
- Infection control
- Patient documentation management
- Customer relationship management
Certification
CNA diploma
References
References available upon request.
Timeline
Travel CNA
MNA
10.2025 - Current
Small Business Owner
J&K 4eva Humble Movers
06.2024 - Current
Housekeeper Manager
DCH Regional Medical Center
06.2017 - 03.2020
High School Diploma -
Greene County High School