Kierra Hargrove
Atlanta,GA
Summary
Goal-oriented Customer Service Manager with 10 years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Production Line Technician
Suniva
04.2024 - Current
- Created Photovoltaic Cells for solar panels .
- Increased safety standards through proactive maintenance of machinery and adherence to company protocols.
- Exceeded productivity goals by consistently meeting or surpassing performance metrics.
- Maintained a clean work area, contributing to an organized and efficient production floor conducive to high performance levels.
Line Service Technician
PepsiCo
11.2022 - 01.2024
- Operated multiple machines simultaneously to meet productions requirements
- Followed detailed instructions to operate machine with accuracy and produce quality checks
- Complied with OSHA safety and rule regulations
- Completed quality checks to ensure the best product is being produced
- Conducted Sanitation on machines.
Team Lead
Community Organized Relief Effort
03.2019 - 09.2021
- Organize excel spreadsheets daily and distribute them to staff
- Conduct clinical intake for 200+ patients daily into excel spreadsheets and site system
- Assist clinicians with retrieving needles and unpackaging needles
- (add appointment scheduling/billing)
- COVID 19 Vaccine Site (GICC)
- Worked as A Medical Assistant when needed.
Forklift Operator
FedEx Supply Chain
04.2016 - 08.2018
- Collaborate with 100+ clients daily, to maximize satisfaction, streamline procedures, and improve profitability
- Operate all equipment within print services to maintain efficient production and ensure clients' orders are completed correctly and efficiently
- Utilize and understand the company's overall strategies to promote the best solutions in the print services department and follow safety guidelines
- Assist clients by delivering specialized business consulting, load and unload freight, maintain inventory logs, and organize store product.
Administrative Assistant
Pediatrics and Adolescents
08.2009 - 05.2013
- Oversaw consistent application of company standards for all marketing collateral
- Utilized Microsoft Excel to track and outline key information
- Assessed legal, risk and compliance matters to determine organizational plan of action.
Education
Bachelor of Science - Healthcare Management
American Intercontinental University
Schaumburg, IL05.2026
Skills
- Fluent English
- Presentation Design
- Analytical Writing
- Public Speaking
- Research and Data Analysis
- Microsoft Office Suite
- Google Analytics
- SAP
Certification
- CPR
- First Aid
- BLS
Timeline
Production Line Technician
Suniva
04.2024 - Current
Line Service Technician
PepsiCo
11.2022 - 01.2024
Team Lead
Community Organized Relief Effort
03.2019 - 09.2021
Forklift Operator
FedEx Supply Chain
04.2016 - 08.2018
Administrative Assistant
Pediatrics and Adolescents
08.2009 - 05.2013
Bachelor of Science - Healthcare Management
American Intercontinental University
Similar Profiles
Jason PadenJason Paden
Production Worker at SunivaProduction Worker at Suniva
AMAR SEHMIAMAR SEHMI
Senior Software Engineer at BackbaseSenior Software Engineer at Backbase
Nicole WrightNicole Wright
LPN at Wellstar RheumatologyLPN at Wellstar Rheumatology
Kayla SearsonKayla Searson
Patient Access Specialist II (Temp) at Ellsworth Healthcare Staffing AgencyPatient Access Specialist II (Temp) at Ellsworth Healthcare Staffing Agency
Iris AlfordIris Alford
Talent Advisor at SURGETalent Advisor at SURGE