Kierra Harris
Franklin,OH
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Prepared merchandise for sales floor by participating in monthly floorsets.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Used an in-store system to locate inventory and place special orders for customers.
Before and After School Care Teacher
YMCA Child Development Center
08.2022 - 12.2022
- Established positive relationships with students and families.
- Documented behavior, development, and learning of children to enable tracking history and maintaining accurate records.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Guided students to develop social, emotional, and physical skills.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Personal Shopping and Home Organizing Assistant
Amanda Evans
05.2021 - 08.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Loaded and unloaded orders at customers' homes or locations.
- Helped organize different parts of clients' homes.
Education
Miami University
Middletown, OhioHigh School Diploma -
Franklin High School
Franklin, OH05.2022
Skills
- Time Management
- Health and Safety
- Emergency Procedures
- Sales Development
- Multi-Tasking Strength
- Customer Needs Assessment
- Upselling
- Reliable and Punctual
- Adapt to Diverse Groups
- Outgoing Personality
- Cash Register Operation
- Product Recommendations
- Customer Service
- Problem-Solving
- Listening Skills
- Teamwork and Collaboration
- Cash Handling Accuracy
- Adaptability
- Interpersonal skills
- Attention to detail
Certification
CPR and First Aid Certified
Timeline
Sales Associate
Bath & Body Works
03.2023 - Current
Before and After School Care Teacher
YMCA Child Development Center
08.2022 - 12.2022
Personal Shopping and Home Organizing Assistant
Amanda Evans
05.2021 - 08.2021
Miami University
High School Diploma -
Franklin High School