Summary
Overview
Work History
Education
Skills
Timeline
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Kierra James

Davenport,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience

Work History

Assistant

TK Cargo
Lexington, KY
12.2020 - 12.2023
  • Negotiated between sellers and buyers over property prices and settlement deals.
  • Communicated regularly with clients regarding portfolio performance and changes in the marketplace.
  • Researched and identified potential opportunities for clients to maximize their investments.
  • Negotiated contracts between buyers and sellers in a timely manner.
  • Maintained up-to-date knowledge of securities markets and regulations.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Verified load against shipping papers to ensure accuracy of shipment.

Assistant Manager

Ceejay's Software
Lexington, KY
04.2018 - 12.2020
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Implemented new procedures or systems to improve efficiency within the organization.

Sales Associate

soma
Cincinnati, OH
06.2018 - 05.2020
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Data Analyst

Staffmark
Fort Wright, KY
09.2016 - 06.2018
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Provided data-driven solutions to support decision making.
  • Maintained documentation of all the processes related to Data Analysis.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Worked with internal teams to understand business needs and changing strategies.
  • Provided supporting information to substantiate research findings.

Education

Associate of Business Administration -

Northen Kentucky University
Highland Heights
12-2020

Skills

  • Active Listening
  • Organization
  • Attention to Detail
  • Verbal Communication
  • Computer Skills
  • Task Prioritization
  • Team Management
  • Customer Service
  • Written Communication
  • Multitasking
  • Complaint Resolution
  • Data Entry
  • Business Planning
  • Consulting

Timeline

Assistant

TK Cargo
12.2020 - 12.2023

Sales Associate

soma
06.2018 - 05.2020

Assistant Manager

Ceejay's Software
04.2018 - 12.2020

Data Analyst

Staffmark
09.2016 - 06.2018

Associate of Business Administration -

Northen Kentucky University

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Kierra James