KIERRA JENKINS
Bowie,MD
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Business Architecture Analyst
Accenture
12.2022 - Current
- Identify opportunities for process improvements across the organization.
- Implemented strategies for automating manual processes within the organization.
- Developed strategies to optimize operational efficiency and reduce costs.
- Gathered requirements from stakeholders to inform system design decisions.
- Provided recommendations based on data analysis results.
Technical Business Analyst
Accenture
03.2020 - 12.2022
- Incorporate industry, function, and/or business expertise into recommended solutions
- Contribute to assets/offerings and thought leadership
- Use expertise to develop/support operable and cost effective solutions, review solution blueprints, estimates, conceptual designs, and/or other deliverables
- Provide/implement strategies to understand and translate business requirements into technology solutions.
- Created data flows to illustrate the flow of information between various stakeholders.
- Conducted stakeholder interviews to understand user needs and preferences.
Program Operations Analyst
University of Maryland Global Campus
02.2019 - 03.2020
- Provide strategies and recommendations, develop technical solutions for IT challenges
- Solutions given, boosted the productivity of ERP utilization, increasing business continuity by 32%
- Tracking deliverables, process, verify and manage classified data into a new information system
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Utilize advanced features in Salesforce, Workday, Oracle Peoplesoft and Hyland OnBase maintaining database.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Regulatory Operations Associate
Technical Resources International, Inc.
08.2018 - 11.2018
- Prepare standard documentation/regulatory fillings and distributed to stakeholders (Veeva Vault)
- Utilize and maintain hard copy and electronic filing systems for auditable regulatory documents
- Develop and maintain work process tools to promote efficiency and productivity.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Global Project Manager L&D
AstraZeneca
01.2018 - 04.2018
- Managed and coordinated dashboard/deliverables deadlines in addition to project resources
- Facilitated global/local stakeholder cooperation and engagement to attain established deadlines
- Assisted in managing weekly deliverables and utilized Workday to engage SME's.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Education
Bachelor's Degree - Cell/Cellular And Molecular Biology
Towson University
01.2014
Skills
- Documentation and Reporting
- Customer Service
- Business Operations Analysis
- Strategic Planning
- Quality Assurance
- Scheduling
- Database Administration
- Data Entry
Certification
- ICAgile Certified Professional (Dec. 2023) ID: 225-43691-78410831-8c00-4f1e-a73f-4eb1f9f39f7c
Timeline
Senior Business Architecture Analyst
Accenture
12.2022 - Current
Technical Business Analyst
Accenture
03.2020 - 12.2022
Program Operations Analyst
University of Maryland Global Campus
02.2019 - 03.2020
Regulatory Operations Associate
Technical Resources International, Inc.
08.2018 - 11.2018
Global Project Manager L&D
AstraZeneca
01.2018 - 04.2018
Bachelor's Degree - Cell/Cellular And Molecular Biology
Towson University
Similar Profiles
Pratik ChandraPratik Chandra
SAP SAC Planning & BPC Consultant at AccentureSAP SAC Planning & BPC Consultant at Accenture
Alfred Mora LinaresAlfred Mora Linares
Business Transformation & Excellence Lead at AccentureBusiness Transformation & Excellence Lead at Accenture
Fareeha MullaFareeha Mulla
Intern at AccentureIntern at Accenture
Ravikanth VallampatiRavikanth Vallampati
Senior Analyst at AccentureSenior Analyst at Accenture
Ryon A. BanksRyon A. Banks
Athletic Training intern at University of Maryland Eastern Shore Athletic Training CenterAthletic Training intern at University of Maryland Eastern Shore Athletic Training Center