Kierra Johnson
Kingwood,TX
Summary
Efficient Executive Assistant with extensive experience supporting high-level executives. Successfully managed complex schedules and coordinated various administrative tasks, contributing to streamlined operations. Demonstrated organizational and communication skills, ensuring seamless office functionality and fostering productive team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Superintendent
YES Prep Public Schools
03.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and coordinated conferences and monthly meetings.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
School Administrative Manager
The Monarch School and Institute
08.2021 - 02.2022
- Established positive relationships with students and their families through proactive outreach efforts.
- Organized school-wide events that promoted student involvement, teamwork, and leadership skills development.
- Coordinated events and meetings, fostering a strong sense of community within the school.
- Enhanced school efficiency by implementing and managing administrative systems.
- Spearheaded fundraising programs to support educational initiatives and improvements in the school community.
- Assisted in recruitment processes by conducting interviews and facilitating orientations for new staff members.
Business Manager
Spectrum of Hope LLC
02.2021 - 01.2022
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Assisted with hiring process and training of new employees.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Youth Development Program Coordinator
YMCA LAKE HOUSTON
08.2019 - 01.2021
- Established strong relationships with participant families, fostering open communication channels for ongoing feedback.
- Managed program budget efficiently, ensuring the allocation of resources towards high-impact activities.
- Coordinated special events and field trips that enriched the overall learning experience for participants.
- Developed and implemented training programs for staff.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
- Provided leadership, guidance and support to staff members.
- Collaborated with local organizations to create partnership opportunities, resulting in diversified program offerings for participants.
Assistant Director of Admissions
Kids R Kids Academy
03.2019 - 08.2019
- Enhanced student satisfaction with personalized campus tours and tailored information sessions for prospective students.
- Mentored new admissions staff members by sharing best practices from years of experience working within higher education environments.
- Maintained close communication with admitted students throughout the enrollment process, ensuring a smooth transition into their first year at the university.
- Organized successful open house events that showcased campus facilities and programs, attracting a larger pool of potential applicants.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Collaborated with academic departments to develop program-specific recruitment strategies, resulting in higher enrollment numbers.
Office Manager
Rooms To Go Outlet
08.2018 - 03.2019
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Executive Assistant to the Director
Prestige Assisted Living LLC
01.2018 - 08.2018
- Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments.
- Facilitated smooth project management by coordinating tasks among team members and monitoring progress towards deadlines.
- Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director during business trips.
- Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
Office Administrative Assistant
Alorica
06.2017 - 11.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Seasonal Guest Service Team Member
Target
10.2016 - 12.2016
- Ensured proper cash handling procedures were followed daily during shift reconciliations without any discrepancies noted in audit reports.
- Maintained a clean, organized lobby area for a welcoming environment and positive first impression.
- Assisted in training new team members on company policies, procedures, and guest service standards.
- Supported the front desk team during high-traffic periods by efficiently handling check-ins, check-outs, and guest inquiries simultaneously.
Sales Manager
Llewelyn Corp of America
02.2016 - 10.2016
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Hostess
Harveys
09.2013 - 05.2014
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Associate
Maroon & Co.
05.2012 - 01.2013
- Assist in ensuring that the presentation area is clean and organized
- Develop and cultivate strong buying relationships with customers
- Use company literature and available training resources to stay up to date on product features
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Biochemistry
Mississippi State University
Starkville, MS05.2016
High School Diploma -
Mississippi School of the Arts
Brookhaven, MS05.2012
Skills
- Strong decision-making
- Advanced multitasking
- Client Relationship Building
- Exceptional organization
- Time management expertise
- Executive Support
Certification
- Basic Life Support (BLS) & CPR, Present
Timeline
Executive Assistant to the Superintendent
YES Prep Public Schools
03.2022 - Current
School Administrative Manager
The Monarch School and Institute
08.2021 - 02.2022
Business Manager
Spectrum of Hope LLC
02.2021 - 01.2022
Youth Development Program Coordinator
YMCA LAKE HOUSTON
08.2019 - 01.2021
Assistant Director of Admissions
Kids R Kids Academy
03.2019 - 08.2019
Office Manager
Rooms To Go Outlet
08.2018 - 03.2019
Executive Assistant to the Director
Prestige Assisted Living LLC
01.2018 - 08.2018
Office Administrative Assistant
Alorica
06.2017 - 11.2017
Seasonal Guest Service Team Member
Target
10.2016 - 12.2016
Sales Manager
Llewelyn Corp of America
02.2016 - 10.2016
Hostess
Harveys
09.2013 - 05.2014
Sales Associate
Maroon & Co.
05.2012 - 01.2013
Bachelor of Science - Biochemistry
Mississippi State University
High School Diploma -
Mississippi School of the Arts
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