Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kierra Joseph

Zanesville,OH

Summary

Proactive Restaurant Hostess with extensive experience in guest relations and problem-solving. Proven ability to manage high-pressure situations and maintain cleanliness and hygiene standards. Skilled in reservation planning, maintaining an organized waitlist, and providing excellent customer service.

Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.

Diligent Host with proven track record in maintaining welcoming and efficient atmosphere for guests. Successfully managed guest reservations and seating arrangements, ensuring smooth operations during peak hours. Demonstrated strong communication and organizational skills to enhance guest experiences and streamline workflow.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level STNA position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Old Market House Inn
09.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Housekeeper

Property ROW LLC
04.2020 - 07.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked bathrooms by replacing used towels and linens vacuuming floors.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

No Degree - STNA

Mid East Adult Education
Zanesville
11-2024

High School Diploma -

Zanesville High School
Zanesville, OH
05-2024

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cleanliness and hygiene
  • Complex Problem-Solving
  • Personal presentation
  • Table Bussing
  • Guest Relations
  • Supply Restocking
  • Restaurant layout knowledge
  • Reservation planning
  • Teamwork
  • Excellent oral and written communication
  • Waste disposal
  • Surface disinfection
  • Focused and detail-oriented
  • Bloodborne pathogen knowledge
  • Sanitization techniques
  • Time Management
  • Multitasking and Prioritizing
  • Work Planning and Organization

Timeline

Restaurant Hostess

Old Market House Inn
09.2024 - Current

Housekeeper

Property ROW LLC
04.2020 - 07.2024

No Degree - STNA

Mid East Adult Education

High School Diploma -

Zanesville High School
Kierra Joseph