Kierra Keys
Hattiesburg,MS
Summary
Healthcare professional with solid background in patient care, medical support, and team management. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care.
Overview
17
17
years of professional experience
Work History
Licensed Practical Nurse
Women’s Pavilion Of South Mississippi
04.2015 - Current
- Documented accurate and complete patient information to address patient problems
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Performed routine evaluations of each patient's status, needs and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Assisted with admissions, appointments, surgery scheduling, and prior authorization requests
Licensed Practical Nurse
HMP Nursing Services
11.2016 - 05.2017
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
Assistant Manager
It’s Fashion Metro
09.2014 - 04.2015
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Front End Supervisor
Ross Dress For Less
07.2009 - 05.2014
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in six checkout stations to verify adequate cash supply.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
Legal Assistant
Armistad Law Firm
05.2008 - 10.2011
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Education
Bachelor of Science - Health Administration And Education
William Carey University
Hattiesburg, MS08-2024
Licensed Practical Nurse - Nursing
Jones County Junior College
Ellisville, MS08.2014
Skills
- Call Answering and Assistance
- Procedure Explanation
- Administering Immunizations
- Multi-Tasking and Prioritization
- Patient Charting and Reporting
- HIPAA compliance
- Direct patient care
- Clinical documentation
Timeline
Licensed Practical Nurse
HMP Nursing Services
11.2016 - 05.2017
Licensed Practical Nurse
Women’s Pavilion Of South Mississippi
04.2015 - Current
Assistant Manager
It’s Fashion Metro
09.2014 - 04.2015
Front End Supervisor
Ross Dress For Less
07.2009 - 05.2014
Legal Assistant
Armistad Law Firm
05.2008 - 10.2011
Bachelor of Science - Health Administration And Education
William Carey University
Licensed Practical Nurse - Nursing
Jones County Junior College
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