Kierra Michael
Colorado Springs,CO
Summary
Proven expertise in security and compliance, demonstrated through efficient crowd management and cash handling at Vultures and Jose Muldoons. Excelled in customer service, ensuring event success and operational readiness. Skilled in POS systems, contributing to a secure, service-oriented environment. Achieved a significant reduction in wait times by implementing strategic procedures.
Overview
5
5
years of professional experience
Work History
Door Security
Vultures
10.2024 - Current
- Handled large crowds efficiently during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Lead Cashier/Morning Shift Manager
SLC corp
03.2025 - 09.2025
- Supervised cash handling processes, ensuring accuracy and efficiency in daily transactions.
- Trained and mentored new cashiers, enhancing team performance and customer service skills.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Monitored inventory levels, coordinating with management to optimize stock availability at registers.
- Implemented streamlined checkout procedures, reducing wait times and improving customer satisfaction.
Bartender/Key Manager
Jose Muldoons
05.2020 - 01.2024
- Handled large crowds efficiently during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Highschool Diploma - Anatomy, Psychology, Biolgy, Art, Literature
Thomas B. Doherty
Colorado Springs, CO05.2013
Skills
- Security and compliance awareness
- General security
- Security information and event management
- POS systems
- Customer Service
- Sales
Accomplishments
I am proud to say that I excel in Advanced Writers Composition. I also did ballet for several years, performing in over ten local productions including the ENT Center for performing arts. I also a prolific painter focusing on water color realism.
Languages
German
Limited Working
Timeline
Lead Cashier/Morning Shift Manager
SLC corp
03.2025 - 09.2025
Door Security
Vultures
10.2024 - Current
Bartender/Key Manager
Jose Muldoons
05.2020 - 01.2024
Highschool Diploma - Anatomy, Psychology, Biolgy, Art, Literature
Thomas B. Doherty