Kierra Nox
Shoreline,WA
Summary
Seasoned site supervisor and talented problem solver with strong time management and technical abilities. Offering years of experience in the field overseeing work, maintaining safety and improving operations.
Overview
2
2
years of professional experience
Work History
Head Supervisor
Iron & Oak Security
Seattle, WA
10.2023 - Current
- Conducted regular meetings with staff members to discuss progress, issues, and goals.
- Developed processes for improving workflow efficiency and accuracy.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Inspired teams using motivational leadership style
- Evaluated staff performance, communicating feedback, and setting personal goals
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Established rapport with clients, vendors, suppliers, ensuring strong relationships were maintained.
Assistant Retail Store Manager
Super Supplements
Seattle, WA
07.2022 - 05.2023
- Achieved or exceeded targets consistently, including sales, conversion and sell-through ratings
- Supported store manager by handling day-to-day responsibilities, freeing up senior leaders to build store profits
- Translated company, regional and store management directives into actionable policies for department supervisors and front-line employees
- Resolved any technical problems related to the POS system or other equipment used in the store.
Waitress
Scotts Bar and Grill
Shorline, WA
04.2022 - 07.2022
- Addressed issues promptly, relaying complaints directly to management
- Checked in with customers periodically to assist with additional needs or requests
- Communicated clearly with back-of-house staff to avoid errors
- Met cleanliness targets and sanitized dining room, bathrooms and other areas
- Assisted kitchen staff with garnishing and plating tasks
- Worked in fast-paced environment, handled multiple priorities and learned new procedures.
Education
Nail Technician -
Evergreen Beauty Collage
12.2019
High School -
Penn Foster
05.2017
Skills
- Organizational Skills
- Operations Management
- Policy Enforcement
- Customer Service
- Effective Communication
- Employee Motivation
- Emotional Intelligence
- Team Management
Languages
- Conversational
- ASL
Language
ASL
Limited
Timeline
Head Supervisor
Iron & Oak Security
10.2023 - Current
Assistant Retail Store Manager
Super Supplements
07.2022 - 05.2023
Waitress
Scotts Bar and Grill
04.2022 - 07.2022
Nail Technician -
Evergreen Beauty Collage
High School -
Penn Foster