Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kierra Smith

Broadway

Summary

I am dedicated to providing strong customer service and effective problem resolution skills. I have experience in animal care and restaurant hosting. I have trained new staff while fostering teamwork to enhance guest experiences. I have done volunteer work in different areas such as coffee shops, animal shelters, and tutoring.

Overview

1
1
year of professional experience

Work History

Volunteer

Rhspca
Harrisonburg
06.2026 - Current
  • Assisted in animal care and feeding routines at the local shelter.
  • Helped maintain cleanliness and organization of shelter facilities.
  • Collaborated with staff to ensure proper handling of animals during interactions.

Restaurant Hostess

Red Lobster
Harrisonburg
06.2025 - Current
  • Greeted guests warmly upon arrival, ensuring a friendly atmosphere.
  • Managed reservations efficiently to optimize seating arrangements.
  • Provided menus and guided guests to their tables with care.
  • Assisted servers by communicating guest needs and preferences promptly.
  • Monitored dining area for cleanliness and organization throughout service.
  • Answered phone calls and handled inquiries regarding wait times and menu items.
  • Trained new host staff on restaurant procedures and customer service standards.

Education

High School Diploma -

Valley Baptist Christian School
Edinburg, VA
05-2023

Some College (No Degree) -

James Madison University
Harrisonburg, VA
06-2026

Skills

  • Animal care
  • Customer service
  • Training and onboarding
  • Problem resolution
  • Team collaboration
  • Phone management

Timeline

Volunteer

Rhspca
06.2026 - Current

Restaurant Hostess

Red Lobster
06.2025 - Current

High School Diploma -

Valley Baptist Christian School

Some College (No Degree) -

James Madison University
Kierra Smith