Open To Work
Kierra Stewart
La Follette,TN
Summary
Dynamic Retail Sales Associate with proven expertise at Walmart, excelling in customer service and point-of-sale management. Enhanced customer loyalty through personalized assistance and effective inventory management. Recognized for streamlining sales operations, resulting in improved shopping experiences and increased revenue. Committed team player dedicated to fostering positive customer engagement.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Walmart
Jacksboro, TN
09.2021 - 01.2026
- Provided expert assistance in product selection and inquiries, improving customer engagement during shopping.
- Executed systematic arrangement of merchandise displays, guaranteeing alignment with established company standards.
- Managed point-of-sale transaction processing to ensure swift service and customer satisfaction.
- Executed inventory management tasks by collaborating with team members to restock shelves and maintain accurate stock levels.
- Achieved high customer satisfaction by streamlining purchase processes. Enhanced shopping experience through effective item location assistance. Increased customer loyalty by promoting reward program enrollment.
- Strengthened customer satisfaction by addressing concerns swiftly and providing outstanding service experiences.
- Nurtured connections with returning clients, resulting in heightened loyalty and increased frequency of visits.
- Analyzed customer preferences and provided customized product suggestions, resulting in increased sales revenue.
- Assisted customers by addressing inquiries and resolving issues to ensure a positive service environment.
- Streamlined sales operations by implementing effective merchandise organization techniques, facilitating quicker item access.
- Managed cash card and check transactions, ensuring accurate completion of customer purchases.
- Provided support by volunteering for extra shifts during busy seasons to enhance team efficiency.
- Arranged and showcased new products in an organized manner to optimize promotional effectiveness.
Retail Sales Associate
Michaels Arts and Crafts
Fort Oglethorpe, GA
09.2019 - 04.2021
- Contributed to a clean and safe store environment by following health and safety protocols.
- Resolved customer complaints promptly, improving satisfaction and loyalty.
- Supported promotional events by setting up displays and engaging with customers actively.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
Education
High School Diploma -
Ringgold High School
Ringgold, GASkills
Customer service
Point-of-sale management
Inventory management
Cash handling
Team collaboration
Customer engagement
Product restocking
Shopping experience enhancement
Teamwork
Retail sales
Customer assistance
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteTimeline
Retail Sales Associate
Walmart
09.2021 - 01.2026
Retail Sales Associate
Michaels Arts and Crafts
09.2019 - 04.2021
High School Diploma -
Ringgold High School