Kierra Thomas
Owens Cross Roads,AL
Summary
Enthusiastic Customer/Administrative Service Representative eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Microsoft Office 365 Suite of applications and customer service skills. Motivated to learn, grow and excel in any professional industry.
Overview
2
2
years of professional experience
Work History
Academic Success Advocacy (ASAP) Program Office
University Of Alabama In Huntsville
Huntsville, Alabama
10.2021 - Current
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body within the ASAP office.
- Strengthened outreach operations by aligning processes to capitalize on new educational trends. Created visual designs that reflect the ASAP atmosphere and garner interest into the program.
- Monitored and tracked students' program participation using Microsoft Office tools and Social Media platforms to encourage increase participation in the program.
Cashier
Khols Department Store
Huntsville, AL
06.2021 - Current
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained cash drawer of $2,000.00 or more per shift
Administrative Clerk
Kindred Hospice
Huntsville, AL
05.2018 - 08.2018
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
High School Diploma -
Huntsville High School
Huntsville, AL05.2021
Skills
- Teamwork and Collaboration
- Payment Processing
- Customer Service
- Time Management and Prioritization
- Multitasking and Organization
- Team Player
- Critical Thinking
- Written and verbal communication
Timeline
Academic Success Advocacy (ASAP) Program Office
University Of Alabama In Huntsville
10.2021 - Current
Cashier
Khols Department Store
06.2021 - Current
Administrative Clerk
Kindred Hospice
05.2018 - 08.2018
High School Diploma -
Huntsville High School
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