Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kierra Walton

Atlanta,GA

Summary

Customer-focused professional with strong communication, problem-solving, and time management skills. Experienced in handling high-volume inquiries, administrative tasks, and appointment scheduling with efficiency and accuracy. Quick to learn company products and services, ensuring excellent customer support and positive experiences for clients and team members.

Overview

4
4
years of professional experience

Work History

Volunteer

Community Clean Up
Atlanta, Georgia
02.2021 - Current
  • Help organize community cleaning
  • Purchasing essential needs
  • Assisted with special events and programs
  • Used strong interpersonal communication skills to convoy information to others

Receptionist

Level 5 Health & Sports Fitness
Atlanta, GA
01.2022 - 12.2024

• Front desk management

• Greeting and welcoming visitors

• Facility tours

• Scheduling and managing appointments for new and existing clients via phone, email, and in person

• Maintaining and organizing files, records, and databases

• Ordering supplies and inventory

Customer Service

ABCleaning Solutions LLC.
Atlanta , GA
01.2021 - 01.2022
  • Address problems with accounting, billing, and service delivery to maintain and enhance client satisfaction
  • Built and strengthened long lasting client relationship’s based on accurate price quotes and customer-centric terms
  • Educated clients on new products and services to increase customer engagement with brand
  • Work with assigned customers to ensure services are complete to satisfaction
  • Social media management

Education

High School Diploma -

George Washington Carver High School
Atlanta, GA
05-2023

Some College (No Degree) - Culinary Arts

Atlanta College And Career Academy
Atlanta, GA
05-2023

Skills

  • Social media management
  • Appointment scheduling
  • Team collaboration
  • Problem solving
  • Telephone and email etiquette
  • Marketing and promotion
  • Recordkeeping
  • Customer service
  • Organized and efficient
  • Client relations strength
  • Data entry
  • Ordering process
  • Communication skills

Timeline

Receptionist

Level 5 Health & Sports Fitness
01.2022 - 12.2024

Volunteer

Community Clean Up
02.2021 - Current

Customer Service

ABCleaning Solutions LLC.
01.2021 - 01.2022

High School Diploma -

George Washington Carver High School

Some College (No Degree) - Culinary Arts

Atlanta College And Career Academy
Kierra Walton