Kierra Wells
Dublin,GA
Summary
Performance-focused MSA offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes. Results-driven Advanced Medical Support Assistant with 5 years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology.
Overview
9
9
years of professional experience
Work History
Transportation Assistant -GS6
Carl Vinson VA Medical Center
02.2023 - Current
- Reviewed and filed paperwork related to transportation schedules and costs.
- Suggested improvements to management such as proposed fee and tariff increases or schedule changes.
- Analyzed expenditures and other financial information to develop plans and budgets for increasing profits and improving services.
- Collaborated with managers and other assistants to formulate and implement policies, procedures and objectives.
Medical Technician- GS5
Carl Vinson VA Medical Center
10.2021 - 02.2023
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
Medical Support Assistant
DaVita Dialysis Corporation
01.2018 - 02.2021
- Verifying and updating demographics and insurance information when patients check-in for appointments.
- Enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure;
- Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
Support Assistant
Community Service Board
03.2014 - 01.2018
- Answered phone calls promptly and professionally, directing callers to appropriate personnel.
- Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
- Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.
- Monitored employee and customer interactions to assess quality of service.
Education
High School Diploma -
West Laurens High School
Dexter, GA06.2009
Skills
- Customer Service
- Human Anatomy and Physiology
- EMR Systems
- Efficiency Improvement
- Medical Billing and Coding
- Medical Information Collection
Timeline
Transportation Assistant -GS6
Carl Vinson VA Medical Center
02.2023 - Current
Medical Technician- GS5
Carl Vinson VA Medical Center
10.2021 - 02.2023
Medical Support Assistant
DaVita Dialysis Corporation
01.2018 - 02.2021
Support Assistant
Community Service Board
03.2014 - 01.2018
High School Diploma -
West Laurens High School
Similar Profiles
John W. Davis Jr.John W. Davis Jr.
Registered Respiratory Therapist at Carl Vinson VA Medical CenterRegistered Respiratory Therapist at Carl Vinson VA Medical Center
Hannah TapleyHannah Tapley
CLC Admissions Coordinator at Carl Vinson VA Medical CenterCLC Admissions Coordinator at Carl Vinson VA Medical Center
Gusty BerryGusty Berry
Charge Nurse at Carl Vinson VA Medical CenterCharge Nurse at Carl Vinson VA Medical Center
Shanorrow WrightShanorrow Wright
Licensed Practical Nurse at Carl Vinson VA Medical CenterLicensed Practical Nurse at Carl Vinson VA Medical Center
Marquetta RozierMarquetta Rozier
Instructional Coach at Hillcrest Elementary School – Dublin City SchoolsInstructional Coach at Hillcrest Elementary School – Dublin City Schools