Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kierson Maydew

Houston,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
3
years of professional experience

Work History

Studio Support Team Lead

FORM LAGREE
05.2023 - Current
  • Spearheaded the adoption of new technologies and tools to optimize support operations, increasing efficiency, and reducing response times.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Established a collaborative work environment by fostering open communication and promoting teamwork among support staff.
  • Continuously raised the bar on performance standards by providing effective coaching sessions addressing individual needs based on comprehensive performance evaluations.

Live-Out Nanny

Care.com Inc
02.2023 - Current
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.

Receptionist

Millennium Family Fitness
04.2022 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Barista

7Brew
05.2021 - 04.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Education

Bachelor of Science - Psychology

Missouri Southern State University
Joplin, MO
12.2022

Skills

  • Team Management
  • Coaching and Mentoring
  • Customer Relationship Management
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Problem-solving abilities
  • Multitasking
  • Active Listening
  • Adaptability and Flexibility
  • Self Motivation

Volunteer Experience

  • Ronald Mcdonald House Volunteer (2019-2022)
  • Boys and Girls Club Volunteer (2021-2022)
  • Camp Quality Companion (July 2019)
  • Salvation Army Volunteer (2021)
  • Joplin Association for the Blind (2021)

Timeline

Studio Support Team Lead

FORM LAGREE
05.2023 - Current

Live-Out Nanny

Care.com Inc
02.2023 - Current

Receptionist

Millennium Family Fitness
04.2022 - 02.2023

Barista

7Brew
05.2021 - 04.2022

Bachelor of Science - Psychology

Missouri Southern State University

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Kierson Maydew