Kiersten Freeman
Columbia,SC
Summary
Healthcare support professional with experience in behavioral health services, laboratory operations, childcare, and fast-paced customer service environments. Skilled in patient observation, safety monitoring, crisis de-escalation, and accurate documentation. Demonstrates strong ability to remain calm and effective in high-stress situations while following structured protocols and working as part of a team. Seeking a Pediatric Emergency Department Technician role to apply hands-on support experience, communication skills, and safety-focused care in a hospital s
Overview
1
1
year of professional experience
1
1
Certification
Work History
Behavioral Technician
Surpass Behavioral Health
Columbia, SC
02.2026 - Current
- Supported behavior intervention plans under clinical supervision in a structured healthcare environment
- Collected and documented objective data on client behaviors and progress
- Utilized calm communication and redirection techniques during escalated behavioral situations
- Assisted with structured skill-building activities and follow-through of treatment plans
- Maintained safety during behavioral episodes while following clinical protocols
- Completed accurate documentation and session notes for clinical review
Nanny
Private Family Employer
Columbia, SC
10.2025 - Current
- Provided daily childcare including supervision, structure, and safety monitoring
- Managed routines, activities, and behavior guidance in a home setting
- Supported emotional regulation and communication skills
- Maintained consistent communication with parents regarding behavior and progress
- Ensured a safe, calm, and structured environment for children
Lab Technician
F&ME Consultants, Inc.
Columbia, SC
09.2025 - 01.2026
- Assisted with laboratory procedures and sample handling in a controlled clinical environment
- Followed strict safety protocols and maintained compliance with lab standards
- Recorded and organized data accurately for reporting and analysis
- Maintained cleanliness and organization of lab equipment and workspace
- Supported team operations and workflow efficiency in a fast-paced setting
Shift Manager
Blaze Pizza
Columbia, SC
01.2025 - 09.2025
- Supervised daily restaurant operations in a high-volume, fast-paced environment
- Managed staff scheduling, task delegation, and shift coordination
- Handled customer concerns and resolved conflicts professionally
- Trained new employees on procedures, safety, and service expectations
- Maintained food safety standards and operational efficiency under pressure
Education
High School Diploma -
Blythewood High School
Blythewood, SC06.2023
Skills
- Patient observation & safety monitoring
- Crisis de-escalation & behavioral management
- Clinical documentation
- Communication with patients & families
- Fast-paced decision making
- Team-based healthcare support
- Attention to detail
- Multitasking in high-stress environments
- Infection control & safety awareness
- Pediatric care support
Certification
- CPR/AED Certification — American Red Cross (2026)
- OSHA 10-hour Training (2022)
- HIPAA Compliance Certification (2026)
Timeline
Behavioral Technician
Surpass Behavioral Health
02.2026 - Current
Nanny
Private Family Employer
10.2025 - Current
Lab Technician
F&ME Consultants, Inc.
09.2025 - 01.2026
Shift Manager
Blaze Pizza
01.2025 - 09.2025
High School Diploma -
Blythewood High School