Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiersten Fundel

Beardstown,IL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

20
20
years of professional experience

Work History

Educational Student Worker

Lincoln Land Community College
Beardstown, IL
10.2021 - Current
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Answered phone calls and routed callers to appropriate personnel.
  • Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates
  • Greeted customers and guests warmly and offered immediate assistance.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Managed supplies, processed new orders and maintained inventory organization for team.
  • Collected information for staff and entered into computer system.
  • Performed general housekeeping and cleaning tasks.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.

Home Health Aide

Help At Home
Pittsfield, IL
05.2016 - 11.2021
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands and household chores.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Entrusted to handle confidential and sensitive situations in professional matter.

DCFS Visiting and Transportation Aide

Help At Home
Pittsfield, IL
05.2016 - 06.2021
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supervised daily activities and provided assistance to staff.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Cashier

Walmart
Beardstown, IL
04.2016 - 05.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Emergency Department Ward Clerk

Memorial Medical Center
Springfield, IL
08.2007 - 05.2010
  • Organized paperwork for doctors, nurses and patients.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy emergency room .
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy emergency room.
  • Documented latest information in computer system and printed paperwork.
  • Managed incoming calls and directed to appropriate department.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Monitored inventory levels and advised management of need for replenishment.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.

Emergency Department Technician

Memorial Medical Center
Springfield, IL
08.2006 - 08.2007
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Used First Net to maintain records of patient care, condition and progress and reported and discussed observations with staff.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Quickly responded to codes and cardiac monitor alarms.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Carried out phlebotomy procedures and watched for adverse reactions.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Liaised between nurses, physicians, patients, and visitors.
  • Facilitated transfer of patients throughout medical facility and between departments.

CNA/ER/LTC Technician

Culbertson Memorial Hospital
Rushville, IL
06.2003 - 08.2006
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs, long term care side of the hospital.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs, swing bed side out the hospital.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information, med surg side of the hospital.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Checked supply availability and laid out instruments for emergency room patient rooms.

Cashier

IGA
Beardstown, IL
06.2001 - 08.2003
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

No Degree - EMT-B

Rushville EMS
Rushville, IL

No Degree - Medical Assistant

Career Step
Online

Associate of Arts -

Lincoln Community College
Springfield IL
05.2022

High School Diploma -

Beardstown Jr./Sr. High School
Beardstown, IL
05.2004

Certified Nursing Assistant ( CNA) -

Beardstown Jr./Sr. High School
Beardstown, IL
05.2002

Skills

  • Computer Skills
  • Admissions Support
  • Clerical Support
  • Attention to Detail
  • Teamwork and Collaboration
  • Recordkeeping and Confidentiality
  • Deadline Adherence
  • Verbal and Written Communication
  • Tutoring and Student Assistance
  • Multi-Line Phone Systems
  • Quality Standards
  • Detailed Meeting Minutes

Timeline

Educational Student Worker

Lincoln Land Community College
10.2021 - Current

Home Health Aide

Help At Home
05.2016 - 11.2021

DCFS Visiting and Transportation Aide

Help At Home
05.2016 - 06.2021

Cashier

Walmart
04.2016 - 05.2016

Emergency Department Ward Clerk

Memorial Medical Center
08.2007 - 05.2010

Emergency Department Technician

Memorial Medical Center
08.2006 - 08.2007

CNA/ER/LTC Technician

Culbertson Memorial Hospital
06.2003 - 08.2006

Cashier

IGA
06.2001 - 08.2003

No Degree - EMT-B

Rushville EMS

No Degree - Medical Assistant

Career Step

Associate of Arts -

Lincoln Community College

High School Diploma -

Beardstown Jr./Sr. High School

Certified Nursing Assistant ( CNA) -

Beardstown Jr./Sr. High School

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Kiersten Fundel