Kiersten Gray
Chardon,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Full Time Nanny
Blickensderfer family
01.2023 - Current
Childcare
Various families
01.2016 - Current
- Responsible for the care, and wellbeing of children, infants through thirteen years old
- CPR and AED certified for infants through adults
- Responsible for cooking, housework, adhering to the family’s schedule, getting children to appointments, events, school, and sports
- Support parents in extra errands and tasks for parties and events.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Customer Service/Sales/Administration
Emeth Gym
01.2022 - 02.2023
- Oversaw the daily interactions with customers, including sales, billing, and scheduling
- Cultivated relationships to better serve over 600 weekly students and their families.
- Managed phone and email correspondence to answer customer questions and solve problems
- Setting up and maintaining POS system, office and paperwork maintenance, aid in training new employees
- Managed importing and reconciling retail stock as well as responsible for maintaining and balancing a cash drawer.
- Streamlined administrative processes for increased efficiency and improved customer experiences.
- Improved response times by efficiently prioritizing tasks based on urgency and complexity.
- Maintained up-to-date knowledge of policies in ordinance with USAG Safe Sport
- Staff and student event set-up and tear-down
- Managed filing system, entered data, and completed other clerical tasks.
Custodian
Riverview Church
09.2019 - 08.2021
- Oversee and carry out all custodial tasks in adherence to CDC guidelines
- Manage the ordering and organization of all custodial and maintenance supplies.
- Moved furniture for cleaning and set up for special events.
Skills
- Punctual
- Organized
- Fast learner
- Outgoing and personable
- Good under pressure
- Schedule Management
- Customer Service
- Multitasking and Time Management
- Customer and client relations
- Proficient in iClass Pro and Zoho
References
Professional
Michelle Rodriguez, (440) 537-0920, Emeth Gym
David Fry, (440) 554-4244, Riverview Church
Nicole Adams, (440) 313-5462, Nanny Family
Personal
Dr. David Bowlin, (304) 216-6540
Lace Williamson, (419) 569-4883
Timeline
Full Time Nanny
Blickensderfer family
01.2023 - Current
Customer Service/Sales/Administration
Emeth Gym
01.2022 - 02.2023
Custodian
Riverview Church
09.2019 - 08.2021
Childcare
Various families
01.2016 - Current
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