Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kiersten Jordan

Hudson,Mass

Summary

Dynamic store manager with a strong background in retail operations and customer service. Committed to achieving profitability through effective team management and strategic planning. Proficient in developing and mentoring store associates to enhance overall productivity. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Store Manager

Dollar Tree
Hudson, MA
10.2023 - Current
  • Managed daily store operations, ensuring strict compliance with company policies.
  • Oversaw inventory management, focusing on stock replenishment and organization.
  • Implemented merchandising strategies to improve product visibility and drive sales.
  • Conducted regular store audits to uphold safety and cleanliness standards.
  • Resolved customer inquiries and issues promptly to enhance satisfaction.
  • Coordinated cash handling procedures, balancing cash registers efficiently each day.
  • Collaborated with corporate on promotional events and seasonal display setups.
  • Recruited, trained, and supervised new employees while creating weekly work schedules.

Construction Foreman

RGM Metals
Hudson, MA
06.2003 - 09.2023
  • Supervised daily construction activities, ensuring compliance with safety regulations.
  • Conducted site inspections to identify hazards and enforce compliance protocols.
  • Coordinated with subcontractors to uphold project timelines and quality standards.
  • Trained new employees in equipment operation and safety practices.
  • Maintained inventory of materials and tools, facilitating efficient project execution.
  • Resolved on-site issues promptly to minimize disruptions during construction.
  • Prepared weekly reports detailing project progress and potential challenges.
  • Facilitated communication among team members and project managers for clarity.

Education

Associate of Science - Accounting

Gibbs College of Boston
Boston, MA
06-2007

Skills

  • Inventory management and visual merchandising
  • Customer service and cash handling
  • Employee training and mentoring
  • Sales strategy and store operations
  • Promotional planning and performance management
  • Team leadership and conflict resolution
  • Problem solving and communication skills
  • Time management and regulatory compliance
  • Work planning and prioritization

Affiliations

  • Volunteering at my children's school
  • Shirt making and knitting
  • Hiking and camping
  • Playing sports and staying healthy

Certification

  • OSHA 30

Timeline

Store Manager

Dollar Tree
10.2023 - Current

Construction Foreman

RGM Metals
06.2003 - 09.2023

Associate of Science - Accounting

Gibbs College of Boston

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