Summary
Overview
Work History
Education
Skills
Dates - 1697842800000
Timeline
Generic
Kiersten Michaels

Kiersten Michaels

New Wilmington,PA

Summary

Responsible and proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. I am committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

7
7
years of professional experience

Work History

Mental Health Aide

North Sewickley LTSR
Ellwood City, PA
08.2023 - 10.2023
  • Provided emotional support and counseling to individuals with mental health issues.
  • Assessed client's mental health status, strengths and needs.
  • Maintained accurate records of client progress and treatments.
  • Developed strategies to help clients manage their symptoms successfully.
  • Actively listened to clients in order to provide support and understanding.
  • Provided excellent service to patients through personable communication.
  • Assisted patients in setting and achieving personal and therapeutic goals.

Cashier

Tiktokmoving
Edinburg, PA
01.2019 - 10.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.

Server

el Canelo
New Castle, PA
01.2017 - 11.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Wilmington Area High School
New Wilmington, PA
06.2019

Skills

  • Customer Service
  • Customer Assistance
  • Communication
  • Organization
  • Problem Solving

Dates - 1697842800000

05/01/20

Timeline

Mental Health Aide

North Sewickley LTSR
08.2023 - 10.2023

Cashier

Tiktokmoving
01.2019 - 10.2020

Server

el Canelo
01.2017 - 11.2018

Wilmington Area High School

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Kiersten Michaels