Kiersten Nobbee
Missouri City,Harris
Summary
Warm Assistant Teacher with [1] years of experience and documented skills in classroom management and assignment creation. Friendly and energetic professional commended for adapting teaching methods and materials to meet students' varying needs and interests. Passionate about going above and beyond to nurture and encourage children. Attentive and adaptable Teacher skilled in management of classroom operations. Effective in leveraging student feedback to create dynamic lesson plans that address individual strengths and weaknesses. Dedicated and motivated to encourage student growth through carefully monitored academic progress. Committed successfully supervises, guides and supports students. Develops meaningful relationships with students and mentors for growth and improvement. Establishes and maintains safe and healthy environment for children by keeping learning environment clean and orderly. Dedicated Educator with extensive experience partnering with parents and ensuring success of students. Skilled at providing feedback on individual progress of students and discussing specific needs. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Kids R Kids Learning Academy
Houston, TX
03.2024 - Current
- Assisted classroom teacher in developing and implementing lesson plans.
- Provided individualized instruction to students who needed additional assistance.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Assessed student progress through observation, testing, and feedback from teachers.
- Collaborated with other staff members to ensure student success.
Customer Service Representative
Stewart Nobbee
Missouri City, TX
01.2016 - 08.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Babysitter
Tamesha
Missouri City, TX
01.2016 - 01.2020
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Administering medication when needed according to parent instructions.
- Maintaining a positive attitude while being patient and understanding with the children.
Customer Service Representative
Asurion
Houston, TX
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Associate of Science - Psychology
Houston Community College
Houston, TX12-2022
High School Diploma -
Hightower High School
Missouri City, TX06-2020
Some College (No Degree) - Psychology
University of Houston - Downtown
Houston, TXSkills
- Behavior Modeling
- Lesson Plan Implementation
- Classroom restocking
- Skills Development
- Behavior Modification
- Behavior Management
- Safe learning environment
- Professional Development
- Student and faculty communication
- Oral communication
- Information Security
- Appointment Scheduling
- Scheduling
- Inbound and Outbound Calling
- Complaint resolution
- Consultative Sales
- Data Entry
- Call Management
- Account updating
- Data Collection
- Technical Support
- Payment Processing
- Critical Thinking
- Customer Service
- Positive and professional
- Psychology
- Social Psychology
- Microsoft Word
- Written Communication
- Active Listening
- Task Prioritization
- Relationship Building
- Problem Resolution
- Child psychology knowledge
Affiliations
- I was a company commander in highschool for JROTC
- cheerleading
- creative writing
Certification
- food handling license
- cpr
Timeline
Assistant Teacher
Kids R Kids Learning Academy
03.2024 - Current
Customer Service Representative
Stewart Nobbee
01.2016 - 08.2020
Babysitter
Tamesha
01.2016 - 01.2020
Customer Service Representative
Asurion
Associate of Science - Psychology
Houston Community College
High School Diploma -
Hightower High School
Some College (No Degree) - Psychology
University of Houston - Downtown
Similar Profiles
Christine EuliarteChristine Euliarte
Lead Teacher at Kids R Kids Learning AcademyLead Teacher at Kids R Kids Learning Academy
Kaitlin BinionKaitlin Binion
Childcare Provider at Kids R Kids Learning AcademyChildcare Provider at Kids R Kids Learning Academy
Vesti BelkVesti Belk
Lead Teacher at Kids R Kids Learning AcademyLead Teacher at Kids R Kids Learning Academy
Senge SchoveSenge Schove
Assistant Teacher at Kids R Kids Learning AcademyAssistant Teacher at Kids R Kids Learning Academy
David JohnsonDavid Johnson
Sales Representative at PepsiCoSales Representative at PepsiCo