Summary
Overview
Work History
Education
Skills
Timeline
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Kiersten Rice

Tampa

Summary

Dynamic professional with experience at Amazon and Culver's, excelling in customer service and time management. Proven ability to train teams and maintain high standards under pressure. Skilled in problem-solving and attention to detail, ensuring efficient order processing and exceptional guest experiences. Committed to delivering quality results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Associate

Amazon
09.2022 - 03.2025

As an associate, I was responsible for packing orders and maintaining my rate while working. I learned how to sort and organize the supplies required for orders. I was also trained in slam kickout, which required me to determine why the orders were kicked out. I was trained in problem solve to deal with processing orders with overages and had to research items to see if they were included in shipments. The position requires you to be able to complete specific tasks under pressure, and you cannot afford to make mistakes.

Crew Trainer

Culver’s
01.2020 - 08.2022

At Culver's, I held the position of crew chief, where my duties included training new employees and collaborating with team members to ensure they understood their job responsibilities. I worked in a fast paced setting. I took drive-through orders, prepared fresh custard, and served it to guests . I took guests orders at the register and handled cash as well.

Education

Diploma - Rotc

Howard W. Blake High School
Tampa, FL
05.2020

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Timeline

Associate

Amazon
09.2022 - 03.2025

Crew Trainer

Culver’s
01.2020 - 08.2022

Diploma - Rotc

Howard W. Blake High School
Kiersten Rice