Kiersten Smith

• Deliver specialized care for critically ill neonates including micro-preemies, surgical patients, and infants requiring advanced respiratory and hemodynamic support.

• Mentor and support new nurses through orientation, clinical coaching, and competency

development.

• Participate in staff education initiatives and promote evidence-based neonatal nursing practices.

• Collaborate with interdisciplinary teams to optimize patient outcomes.

• Provide comprehensive family education and emotional support throughout hospitalization and discharge planning.

•Delivered advanced neonatal care for critically ill and premature infants while educating families and collaborating with multidisciplinary teams to provide evidence-based, family-centered care.

• Function as Charge Nurse, coordinating staffing, patient assignments, resource utilization, and

unit operations.

• Member of unit based council, breast feeding certification

• Supported NICU operations through patient care coordination, physician order processing, equipment preparation, and administrative support.

• Processed prescriptions and managed inventory to deliver HIPPA compliant and efficient patient service.
• Processed insurance claims, prior authorizations and resolved billing rejections.