Kiersten Sydlik
The Woodlands
Summary
Dynamic and dedicated Lead Medical Assistant at Comprehensive Cardiology Care, skilled in patient care coordination and clinical leadership. Proven ability to enhance clinic efficiency through effective scheduling and insurance verification. Committed to maintaining HIPAA compliance while delivering exceptional patient experiences and fostering a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Lead Medical Assistant
Comprehensive Cardiology Care
12.2024 - Current
- Obtain vitals, health history, and visit summary for each patient
- Assign MOME heart monitor, performing EKGs, conducting pacemaker interrogations, and assisting with stress tests.
- Schedule all hospital procedures, creating lab orders and imaging orders, and referring out for sleep studies.
- Obtain results for all of the above tasks.
- Obtain authorizations for procedures and ultrasounds,
- Assist with faxes, billing, and phones.
- Train new medical assistants on office protocols and patient care standards.
- Monitor inventory levels of medical supplies and ordered restocks as needed.
- Triage incoming calls for provider to determine the needs for immediate appointments.
- Ensure timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation.
Professional Shadowing
Paul Gill MD
09.2024 - 11.2024
- Observed multiple surgical procedures such as a face lift procedure, a dog ear revision, and post-procedure wound closures
- Sat-in on consultations and post-op visits with surgery patients.
- Aided in wound care and wound dressing alongside Dr. Gill
- Witnessed how Dr. Gill educates patients on the healing process, possible risks, and different outcomes of each procedure.
Medical Receptionist
The Gill Center for Plastic Surgery and Dermatology
05.2024 - 11.2024
- Scheduled patient appointments using electronic health record system to enhance clinic efficiency.
- Assisted in maintaining inventory of medical supplies, ensuring availability for daily operations.
- Supported front desk operations by training new staff on administrative tasks and software systems.
- Checked patient demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Maintained current and accurate medical records for patients.
- Managed patient inquiries via phone and in-person, providing exceptional customer service.
- Coordinated communication between medical staff and patients to facilitate seamless operations.
Medical Office Assistant
The Gill Center for Plastic Surgery and Dermatology
01.2024 - 05.2024
- Assisted in rooming patients and obtaining a quick visit summary.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Applied topical numbing cream, set up the ProNox, mixed bottles of Botox, and filled lidocaine syringes.
- Aided in setting up for excisions, cleaned the instruments daily, and restocked and cleaned exam rooms.
- Assisted with phones, surgery laundry, and scheduling appointments.
- Maintained cleanliness and organization of examination rooms, adhering to safety and infection control protocols.
Professional Shadowing
Lauren Olson PA-C
05.2023 - 06.2023
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Professional Shadowing
Sanjaykumar Patel MD
06.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Community Health
The University of Oklahoma
Norman, OK12-2023
Skills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Scheduling and appointment management
- Patient care coordination
- EMR / EHR
- Medical terminology knowledge
- Professional bedside manner
- Vital sign monitoring
- Clinical documentation
- Patient assessments
Timeline
Lead Medical Assistant
Comprehensive Cardiology Care
12.2024 - Current
Professional Shadowing
Paul Gill MD
09.2024 - 11.2024
Medical Receptionist
The Gill Center for Plastic Surgery and Dermatology
05.2024 - 11.2024
Medical Office Assistant
The Gill Center for Plastic Surgery and Dermatology
01.2024 - 05.2024
Professional Shadowing
Lauren Olson PA-C
05.2023 - 06.2023
Professional Shadowing
Sanjaykumar Patel MD
06.2022 - 08.2022
Community Health
The University of Oklahoma
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