Kiersten Thomas
White Marsh,MD
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Occupational Health Assistant
Baltimore County Government Human Resources
10.2023 - Current
- Performs clerical duties in an office, including word processing, typing, and proofreading documents using automated systems
- Create procedural correspondence, set up and maintain office databases, and initiate correspondence for office processes
- Maintain office databases, access them for record-keeping
- Perform queries, compiles reports, assembles data for narrative and statistical reports
- Creates and updates office spreadsheets
- Releases information according to established procedures and confidentiality
- Initiates the process of purging and updating files
- Opens, date stamps, and distributes incoming mail to appropriate staff
- Tracks the handling of correspondence and/or written complaints to the time of completion
- Ensures office responses are completed in a timely manner
- Responds to inquiries of a routine nature regarding County, department, and/or program policies by person, by telephone, or by regular or electronic mail
- Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary
- Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space
- Types, photocopies, and distributes meeting agendas and/or minutes
- Prepares or assists on the preparation of personnel related documents and forms
- Performs timekeeping functions for the work unit
- Operates office machinery, such as microcomputers, photocopiers, fax machines, calculators, telephones, scanners, and printers.
Human Resources Coordinator
Riderwood Erickson Senior Living
03.2023 - 10.2023
- Support the development and implementation of HR initiatives and systems
- Provide counseling on policies and procedures
- Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Perform corrections for employee’s missing social security number in Workday
- Create replacement badges for employees when access is obtained
- Process corrections for employee’s Workday ID’s.
Data Entry Coordinator
Baltimore County Government Human Resources
07.2022 - 03.2023
- Process corrections for employee’s Workday ID’s
- Assist in reviewing the PACT Report for missing Workday entries
- Process Supervisory Org
- ID Code names
- Perform corrections for employee’s missing social security number in Workday
- Create replacement badges for employees when access is obtained
- Assist Workday Call Center
- Create new sign-in folders and copying forms
- Approves Workday entries for personal employee changes and name changes
- Assist with the Workday HCM email inbox
- Attending Webex meetings related to Workday HCM core functions
- Manage sending out weekly PACT reports to agency HR Liaisons.
Pharmacist Technician
CVS Pharmacy
02.2021 - 06.2022
- Intake written and electronic prescriptions and enter them into the computer system
- Collect patients’ information and billing insurance
- Compound various topical creams/ointments, as well as oral liquids
- Count and administer drugs with precision
- Assist customers with their medication purchases.
Intern
Hampton University Proton Therapy
02.2022 - 04.2022
- Create power point presentations of departmental policy and procedures/SOPs to provide training for orientation
- Shadow department staff to gain knowledge and assist in the performance of job-related tasks
- Re-organize personnel files to comply with new federal laws
- Expunge terminated files past the recordkeeping date
- Reconcile year-to-date benefits premiums to payroll deductions.
Contact Tracer
Baltimore County Government
05.2021 - 07.2021
- Locate and contact patients and aid them in arranging for isolation
- Work with patients to identify others with whom they have had intimate contact so that the contact tracer may locate them
- Maintain emotional and cultural awareness and communicate in a professional and empathic manner
- Accurately collect and record required information in the database system
- Provide authorized information on isolation and quarantine protocols to contacts, and if necessary, direct them to testing and/or a COVID-19 community support specialist for social supports
- Explain the significance of isolation and quarantine to contacts, as well as what to do if symptoms appear or develop.
Concierge
Brightview Senior Living
08.2020 - 04.2021
- Greet guests/customers
- Manage guests/customer complaints
- Take messages and calls for managers
- Manage mail, luggage, and deliveries
- Perform basic administrative/secretarial/reception duties
- Run errands to assist guests and residents
- Arrange transportation and excursions upon visitors’ request
- Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation.
Intern
Baltimore County Government Budget Finance
05.2019 - 08.2019
- Answer phone calls, direct calls, and offer basic corporate information
- Supervise mail, package, and courier deliveries
- Perform clerical activities, such as completing memos, maintaining files, organizing papers, photocopying, and faxing
- Research and gather documentation on the organization’s position in the agencies
- Set up, organize, and maintain conference rooms, training rooms, and meeting rooms
- Attending company functions and networking events
- Shadow multiple individuals in different positions and train in a variety of tasks.
Education
MBA - Business Administration And Management
Hampton University
Hampton, VA12-2024
B.S. Health Science Administration & Policy -
Hampton University
Hampton, VA05-2022
Skills
- Knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook)
- Skilled in word processing and developing spreadsheets
- Ability to communicate effectively with others
- Research-Based Practices
- Human Resource & Budget Finance Management
- Mathematically Proficient
- HRM Knowledge & Expertise
- Meeting Coordination
- Office Administration
- Data Entry
- Project Management
- Project Coordination
- Administrative Support
- File Management
- Product and service knowledge
- Schedule Coordination
- Administrative tasks
- Calendar Management
- Email correspondence
- Verbal and written communication
- Microsoft Office Suite
- File and Record Keeping
- Computer Skills
- Time Management
- Data Confidentiality
Certification
- Licensed Pharmacy Technician (Maryland)
- Certified Contact Tracer
Awards
- Honor Student
- Merit Scholarship Recipient
- Dean’s List
- 2017 Oakcrest Employee of the year
- Quill & Scroll Society
- Oak Crest Village Employee Scholarship
References
References Available Upon Request
Timeline
Occupational Health Assistant
Baltimore County Government Human Resources
10.2023 - Current
Human Resources Coordinator
Riderwood Erickson Senior Living
03.2023 - 10.2023
Data Entry Coordinator
Baltimore County Government Human Resources
07.2022 - 03.2023
Intern
Hampton University Proton Therapy
02.2022 - 04.2022
Contact Tracer
Baltimore County Government
05.2021 - 07.2021
Pharmacist Technician
CVS Pharmacy
02.2021 - 06.2022
Concierge
Brightview Senior Living
08.2020 - 04.2021
Intern
Baltimore County Government Budget Finance
05.2019 - 08.2019
MBA - Business Administration And Management
Hampton University
B.S. Health Science Administration & Policy -
Hampton University
- Licensed Pharmacy Technician (Maryland)
- Certified Contact Tracer
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