Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
Generic

Kiersten Thomas

White Marsh,MD

Summary

Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Occupational Health Assistant

Baltimore County Government Human Resources
10.2023 - Current
  • Performs clerical duties in an office, including word processing, typing, and proofreading documents using automated systems
  • Create procedural correspondence, set up and maintain office databases, and initiate correspondence for office processes
  • Maintain office databases, access them for record-keeping
  • Perform queries, compiles reports, assembles data for narrative and statistical reports
  • Creates and updates office spreadsheets
  • Releases information according to established procedures and confidentiality
  • Initiates the process of purging and updating files
  • Opens, date stamps, and distributes incoming mail to appropriate staff
  • Tracks the handling of correspondence and/or written complaints to the time of completion
  • Ensures office responses are completed in a timely manner
  • Responds to inquiries of a routine nature regarding County, department, and/or program policies by person, by telephone, or by regular or electronic mail
  • Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary
  • Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space
  • Types, photocopies, and distributes meeting agendas and/or minutes
  • Prepares or assists on the preparation of personnel related documents and forms
  • Performs timekeeping functions for the work unit
  • Operates office machinery, such as microcomputers, photocopiers, fax machines, calculators, telephones, scanners, and printers.

Human Resources Coordinator

Riderwood Erickson Senior Living
03.2023 - 10.2023
  • Support the development and implementation of HR initiatives and systems
  • Provide counseling on policies and procedures
  • Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
  • Create and implement effective onboarding plans
  • Develop training and development programs
  • Assist in performance management processes
  • Perform corrections for employee’s missing social security number in Workday
  • Create replacement badges for employees when access is obtained
  • Process corrections for employee’s Workday ID’s.

Data Entry Coordinator

Baltimore County Government Human Resources
07.2022 - 03.2023
  • Process corrections for employee’s Workday ID’s
  • Assist in reviewing the PACT Report for missing Workday entries
  • Process Supervisory Org
  • ID Code names
  • Perform corrections for employee’s missing social security number in Workday
  • Create replacement badges for employees when access is obtained
  • Assist Workday Call Center
  • Create new sign-in folders and copying forms
  • Approves Workday entries for personal employee changes and name changes
  • Assist with the Workday HCM email inbox
  • Attending Webex meetings related to Workday HCM core functions
  • Manage sending out weekly PACT reports to agency HR Liaisons.

Pharmacist Technician

CVS Pharmacy
02.2021 - 06.2022
  • Intake written and electronic prescriptions and enter them into the computer system
  • Collect patients’ information and billing insurance
  • Compound various topical creams/ointments, as well as oral liquids
  • Count and administer drugs with precision
  • Assist customers with their medication purchases.

Intern

Hampton University Proton Therapy
02.2022 - 04.2022
  • Create power point presentations of departmental policy and procedures/SOPs to provide training for orientation
  • Shadow department staff to gain knowledge and assist in the performance of job-related tasks
  • Re-organize personnel files to comply with new federal laws
  • Expunge terminated files past the recordkeeping date
  • Reconcile year-to-date benefits premiums to payroll deductions.

Contact Tracer

Baltimore County Government
05.2021 - 07.2021
  • Locate and contact patients and aid them in arranging for isolation
  • Work with patients to identify others with whom they have had intimate contact so that the contact tracer may locate them
  • Maintain emotional and cultural awareness and communicate in a professional and empathic manner
  • Accurately collect and record required information in the database system
  • Provide authorized information on isolation and quarantine protocols to contacts, and if necessary, direct them to testing and/or a COVID-19 community support specialist for social supports
  • Explain the significance of isolation and quarantine to contacts, as well as what to do if symptoms appear or develop.

Concierge

Brightview Senior Living
08.2020 - 04.2021
  • Greet guests/customers
  • Manage guests/customer complaints
  • Take messages and calls for managers
  • Manage mail, luggage, and deliveries
  • Perform basic administrative/secretarial/reception duties
  • Run errands to assist guests and residents
  • Arrange transportation and excursions upon visitors’ request
  • Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation.

Intern

Baltimore County Government Budget Finance
05.2019 - 08.2019
  • Answer phone calls, direct calls, and offer basic corporate information
  • Supervise mail, package, and courier deliveries
  • Perform clerical activities, such as completing memos, maintaining files, organizing papers, photocopying, and faxing
  • Research and gather documentation on the organization’s position in the agencies
  • Set up, organize, and maintain conference rooms, training rooms, and meeting rooms
  • Attending company functions and networking events
  • Shadow multiple individuals in different positions and train in a variety of tasks.

Education

MBA - Business Administration And Management

Hampton University
Hampton, VA
12-2024

B.S. Health Science Administration & Policy -

Hampton University
Hampton, VA
05-2022

Skills

  • Knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook)
  • Skilled in word processing and developing spreadsheets
  • Ability to communicate effectively with others
  • Research-Based Practices
  • Human Resource & Budget Finance Management
  • Mathematically Proficient
  • HRM Knowledge & Expertise
  • Meeting Coordination
  • Office Administration
  • Data Entry
  • Project Management
  • Project Coordination
  • Administrative Support
  • File Management
  • Product and service knowledge
  • Schedule Coordination
  • Administrative tasks
  • Calendar Management
  • Email correspondence
  • Verbal and written communication
  • Microsoft Office Suite
  • File and Record Keeping
  • Computer Skills
  • Time Management
  • Data Confidentiality

Certification

  • Licensed Pharmacy Technician (Maryland)
  • Certified Contact Tracer

Awards

  • Honor Student
  • Merit Scholarship Recipient
  • Dean’s List
  • 2017 Oakcrest Employee of the year
  • Quill & Scroll Society
  • Oak Crest Village Employee Scholarship

References

References Available Upon Request

Timeline

Occupational Health Assistant

Baltimore County Government Human Resources
10.2023 - Current

Human Resources Coordinator

Riderwood Erickson Senior Living
03.2023 - 10.2023

Data Entry Coordinator

Baltimore County Government Human Resources
07.2022 - 03.2023

Intern

Hampton University Proton Therapy
02.2022 - 04.2022

Contact Tracer

Baltimore County Government
05.2021 - 07.2021

Pharmacist Technician

CVS Pharmacy
02.2021 - 06.2022

Concierge

Brightview Senior Living
08.2020 - 04.2021

Intern

Baltimore County Government Budget Finance
05.2019 - 08.2019

MBA - Business Administration And Management

Hampton University

B.S. Health Science Administration & Policy -

Hampton University

Similar Profiles

  • Lindsay Wines

    Lindsay WinesLindsay Wines

    Assistant Deputy Director at City of Baltimore, Department of Human ResourcesAssistant Deputy Director at City of Baltimore, Department of Human Resources

  • Cara A. Christopher

    Cara A. ChristopherCara A. Christopher

    Human Resources Manager (Organisational Development & Workforce Planning Unit) at Government of the Virgin Islands, Department of Human ResourcesHuman Resources Manager (Organisational Development & Workforce Planning Unit) at Government of the Virgin Islands, Department of Human Resources

  • Walid Saada

    Walid SaadaWalid Saada

    Chief Talent Management Expert at Ras Al-Khaimah Government - Human Resources DepartmentChief Talent Management Expert at Ras Al-Khaimah Government - Human Resources Department

  • Darrius Gamez

    Darrius GamezDarrius Gamez

    Delivery Driver at Rice Logistics (Amazon Dsp)Delivery Driver at Rice Logistics (Amazon Dsp)

  • Armand Pefianco

    Armand PefiancoArmand Pefianco

    Postal Support Employee at United States Postal Service, USPSPostal Support Employee at United States Postal Service, USPS

CREATE PROFILE
Kiersten Thomas