Kiersten Ziegler
Williamstown
Summary
Background in customer service and team collaboration, with experience in effectively communicating important information regarding health and safety protocols. Demonstrated capability in assessing individual strengths and needs. Experience in accurately recording transactions and managing sensitive information highlights attention to detail and adherence to procedures. Strong foundation in laboratory techniques supports the technical aspects of patient care responsibilities.
Attending nursing school September 2025
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Varsity Women’s Lacrosse Coach
Mountain View High School
Stafford
01.2025 - 06.2025
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Assessed player abilities and assigned positions according to individual strengths.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Server
Orofino Restaurant
Fredericksburg
05.2024 - 12.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Front Desk Receptionist
Fredericksburg Field House
Fredericksburg
06.2023 - 12.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Assisted with scheduling appointments for clients and visitors.
Server
Chickie's and Pete's
Philadelphia
05.2022 - 08.2022
- Assisted in training new servers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Multitasked with high volume of guests constantly.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Pig Dog Bar and Grill
Wildwood
05.2021 - 08.2021
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Multitasked with high volumes of guests constantly
Counter Girl
Papa’s Pizza
Williamstown
07.2019 - 02.2021
- Operated cash register accurately and efficiently.
- Monitored dining room area frequently for cleanliness and organization.
- Adhered to company policies regarding food safety, sanitation, punctuality, appearance and attitude.
- Handled customer complaints professionally and courteously.
- Provided excellent customer service to ensure repeat business.
- Answered calls to assist guests and help with ordering
Education
Bachelor of Science - Biology
University of Mary Washington
Fredericksburg, VA12-2024
Skills
- Laboratory techniques
- Data analysis
- Customer service
- Team collaboration
- Communication skills
- Time management
Certification
- BLS Certified by the American Heart Association
Affiliations
- Played Lacrosse Collegiately for four years
- Participated in community service all four years of college
Timeline
Assistant Varsity Women’s Lacrosse Coach
Mountain View High School
01.2025 - 06.2025
Server
Orofino Restaurant
05.2024 - 12.2024
Front Desk Receptionist
Fredericksburg Field House
06.2023 - 12.2023
Server
Chickie's and Pete's
05.2022 - 08.2022
Server
Pig Dog Bar and Grill
05.2021 - 08.2021
Counter Girl
Papa’s Pizza
07.2019 - 02.2021
Bachelor of Science - Biology
University of Mary Washington