Kiersten Mae Lacey
Summary
Attentive nursing professional presenting high level of care, patient assistance and care during each shift. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in different settings.
Overview
16
16
years of professional experience
Work History
Registered Nurse Case Manager
Mercy Hospital of Buffalo
08.2023 - Current
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Have experience managing patients in Emergency room, ICU, Cardiac ICU and Medical Surg.
Registered Nurse, Care Coordinator
Southtowns Family Practice
04.2021 - 08.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
Registered Nurse
Catholic Health
09.2020 - 04.2021
- Oversee delivery of care for all patients on 40-bed medical-surgical unit, providing direct care to up to 7 patients, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers and social workers.
Nutritional Office Clerk
Mercy Hospital
06.2015 - 09.2020
- Quickly and accurately served specific meals to patients with special dietary needs.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Planned nutritious meal options for individuals with various health needs for patients.
Waitress
Four Corners Cafe
06.2014 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Cook
Eatsa Pizza
01.2010 - 06.2015
- Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT03.2023
Associate Degree in Nursing - Nursing
Trocaire College
Buffalo, NY12.2019
License of Practical Nursing - Nursing
Trocaire College
Buffalo, NY05.2016
High School Diploma -
Eden Junior-Senior High School
Eden, NY06.2013
Skills
- Companionship and emotional support
- Patient assessments
- Medication administration
- Strong clinical judgment
- Nutrition understanding
- Multidisciplinary Team Collaboration
- Discharge planning
- Chronic disease management
- Case management
- Critical thinking
Accomplishments
NY LPN licensure with State Board of Nurse Examiners as of March 26th, 2018
NY RN licensure with State Board of Nurse Examiners as of June 23rd, 2020
BLS certified as of May, 2024
Bachelors of science in Nursing as of March 18th, 2023
Timeline
Registered Nurse Case Manager
Mercy Hospital of Buffalo
08.2023 - Current
Registered Nurse, Care Coordinator
Southtowns Family Practice
04.2021 - 08.2023
Registered Nurse
Catholic Health
09.2020 - 04.2021
Nutritional Office Clerk
Mercy Hospital
06.2015 - 09.2020
Waitress
Four Corners Cafe
06.2014 - 03.2020
Cook
Eatsa Pizza
01.2010 - 06.2015
Bachelor of Science - Nursing
Western Governors University
Associate Degree in Nursing - Nursing
Trocaire College
License of Practical Nursing - Nursing
Trocaire College
High School Diploma -
Eden Junior-Senior High School
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