Kierstin Lancaster
Oceanside,CA
Summary
Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record. Trained to handle issues and remain level-headed at all times. Ability to adapt in constantly evolving environments. Offering drive to work hard and serve as a valued employee.
Overview
7
7
years of professional experience
Work History
Office Manager/Event Coordinator
SBM Management
02.2022 - Current
- Manage event logistics and operations.
- Manage calendars in Microsoft Outlook
- Manage administrative logistics of events, All Hands meetings and Site Tours.
- Consulted with customers to determine objectives and requirements for events.
- Complete expense reports
- Assist with answering calls and managing emails
- Support teambuilders and leadership meetings
- Coordinate interviews and onboarding new hires
- Update and maintain shared files on server
- Created, maintained and updated filing systems for paper and electronic documents
Mailroom Tech
SBM Management
02.2020 - 02.2022
- Sorts mail according to destination and type such as returned letters, adjustments, bills, orders, and payments.
- Readdresses undeliverable mail bearing incomplete or incorrect address.
- Examines outgoing mail for appearance and seals envelopes
- Distributes and collects mail.
- Delivery of mail items in timely and correct manner to their assigned route.
- Helping with any other tasks within mailroom i.e. sorting, copies, projects, etc.
- Organized work to meet demanding production goals.
- Design projects and coordinate with vendors to install.
Assistant Event Coordinator
BC Catering
03.2016 - 02.2022
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Attracted new clients and maintained pre-existing clients through excellent word-of-mouth marketing.
- Organized events from conception to completion, arranged program schedules and managed on-site logistics.
- Coordinated schedules and timelines for events.
- Identified cost savings by researching new vendors and negotiating with partnered vendors.
- Arranged transportation reservations, hotel room blocks and beverage and food flat fees for future events.
- Managed administrative logistics of events planning, event booking, and event promotions.
Merchandiser Sales
Coca Cola Refreshments
05.2016 - 02.2020
- Proactively identified and solved complex problems impacting operations management and business direction
- Effectively controlled release of proprietary and confidential information
- Organized appealing and engaging displays to capture customer interest and drive revenue growth
- Updated seasonal displays to highlight current product lines
- Consulted with management and advertising teams to plan optimal promotions
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built effective relationships with each store to develop superior customer satisfaction
- Stock shelves and all immediate consumption coolers and cold drink equipment
- Operate manual pallet jacks and carts holding up to 2,200 pounds of product
- Monitor availability of stock in store warehouses
- Enter orders and stock information using handheld computers to provide assistance to sales representatives when necessary
- Work overtime and extra days whenever needed
- Makes sure Coca-Cola is well represented in each store in accordance with company, store policies and expectations
Education
Diploma - General Studies
River Springs Charter
Temecula, CA06.2014
Skills
Detail-oriented
Time management
Computer Literate - Microsoft Word, Excel, PowerPoint
Skilled problem solver/ Conflict Resolution
People Orientated
Personable
Excellent communication - Verbal and written
Interpersonal skills
Customer service
Team player
Vendor relations
Timeline
Office Manager/Event Coordinator
SBM Management
02.2022 - Current
Mailroom Tech
SBM Management
02.2020 - 02.2022
Merchandiser Sales
Coca Cola Refreshments
05.2016 - 02.2020
Assistant Event Coordinator
BC Catering
03.2016 - 02.2022
Diploma - General Studies
River Springs Charter
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