Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kierstin Salinas

New Braunfels,TX

Summary

Dedicated and hands-on trainer with over five years of experience in the food service industry. Skilled in guiding new hires to enhance their knowledge and skills, helping them achieve their career goals. Known for strong leadership, effective planning, and exceptional time management. Open to diverse roles that foster growth and leadership development, with a commitment to making meaningful contributions and advancing professionally.

Overview

5
5
years of professional experience

Work History

Shake Shack Opening Trainer

Shake Shack
03.2021 - Current
  • Successfully trains and onboards new staff members across multiple Shake Shack locations across the U.S, ensuring consistent quality, service, and adherence to company standards in each new store opening.
  • Provides one-on-one mentoring to help individuals reach their full potential within the organization.
  • Leads training sessions for new team members, providing comprehensive guidance on Shake Shack standards, food preparation, customer service, and safety protocols.
  • Mentors new hires from various demographics resulting in stronger staff development and increased productivity.
  • Analyzes training data to identify trends and areas for improvement, leading to more targeted training efforts.
  • Coaches employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluates the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Carhop Server

Sonic
09.2019 - 11.2020
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Developed strong problem-solving skills by addressing customer concerns and complaints promptly and professionally.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Provided excellent customer service, greeting each guest with a smile and addressing any concerns or questions, which contributed to positive customer feedback and repeat business.

Education

Associate of Arts -

San Antonio College
San Antonio, TX
01-2025

Skills

  • Food safety awareness
  • Multitasking
  • Food presentation
  • Task Delegation
  • Cash Handling
  • Allergen awareness
  • Waste Reduction
  • Strong Work Ethic
  • Quick Learner
  • Flexible and Adaptable
  • Customer Service
  • New Hire Training

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Shake Shack Opening Trainer

Shake Shack
03.2021 - Current

Carhop Server

Sonic
09.2019 - 11.2020

Associate of Arts -

San Antonio College

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Kierstin Salinas