Organized administrative professional with background in clerical support, documentation, and confidential records management in structured environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Court Reporter
Self Employed
02.2024 - Current
Produced written transcripts of proceedings in Circuit, General District, and Juvenile & Domestic Relations Court within Virginia's 15th Judicial Circuit.
Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
Recounted previously recorded information to provide reference for proposed question or subject matter.
Managed filing system, maintained records, entered data, and completed other clerical tasks.
Independently managed and maintained required transcription and court reporting software in a hybrid work environment.
Benefits Program Specialists II
Virginia Department Of Social Services
10.2021 - 02.2024
Assisted clients in navigating benefits such as SNAP, TANF, Medicaid, and energy assistance.
Managed a large caseload, which involved scheduling, conducting interviews to determine eligibility, and periodic reviews.
Managed filing system, entered data and completed other clerical tasks.
Maintained proficiency in the VDSS case management software while ensuring accuracy, confidentiality, and regulatory compliance.
Benefit Program Specialist I
Virginia Department Of Social Services
06.2018 - 10.2021
Assisted clients in navigating benefits such as SNAP and Medicaid.
Managed a large caseload, which involved scheduling, conducting interviews top determine eligibility, and periodic reviews.
Managed filing system, entered data and completed other clerical tasks.
Maintained proficiency in the VDSS case management software while ensuring accuracy, confidentiality, and regulatory compliance.