Kierstyn Lynch
Columbia,SC
Summary
Industrious administrative team member with proven organizational, time management, and multitasking abilities in different settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes. Polite and attentive offering excellent customer service, organization, and time management skills. Skilled in coordinating invoicing and billing activities. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Training Coordinator
Department of Human Services
Columbia , SC
04.2025 - Current
- Created training materials for diverse service programs to enhance staff knowledge.
- Assessed training needs through employee surveys and interviews to identify gaps.
- Monitored regulatory compliance during implementation of training programs.
- Evaluated program effectiveness using pre- and post-assessment tools for improvement.
Communications Administrative Assistant/Front Desk
South Carolina ETV
Columbia , SC
05.2024 - 02.2025
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Compiled data from various sources into organized reports for review by management team.
- Answered questions from customers regarding products and services offered by the company.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Leasing Agent
Southwood Realty
Columbia, SC
01.2024 - 03.2024
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Participated in community events related to leasing activities or tenant relations.
- Performed administrative duties such as filing paperwork and updating databases.
- Resolved tenant complaints promptly and professionally.
- Developed marketing strategies to attract new tenants.
- Analyzed market trends to determine competitive rents for each unit type.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Collected security deposits from new tenants.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
Office Assistant
Schembra Real Estate Group
Hilton Head Island, SC
02.2023 - 09.2023
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Store Associate
Kate Spade & Company
Bluffton, SC
02.2022 - 11.2022
- Provided cash register operations and handled customer payments.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Stocked shelves with merchandise and maintained inventory levels.
Store Associate
Nike Factory Outlet
Bluffton, SC
09.2021 - 11.2021
- Assisted customers with product selection, pricing and availability.
- Performed daily opening and closing procedures for store operation.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Store Associate
The North Face Inc.
Bluffton, SC
02.2021 - 05.2021
- Placed special orders or called other stores to find desired items.
- Maintained records related to sales for store management.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Bagged or packaged purchases and wrapped gifts.
Server
Wild Wings Cafe
Columbia , SC
10.2020 - 12.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Hospitality Management
University of South Carolina - Beaufort
Okatie, SC12.2023
Skills
- Mail Handling
- Proofreading
- Travel Coordination
- Data Entry
- Call Handling
- Database Management
- Meeting Planning
- Project Planning
- Shipment Processing
- Payment Processing
- Return Processing
- Product Display
- Team Leadership
- Product Knowledge
- Decision-Making
Timeline
Training Coordinator
Department of Human Services
04.2025 - Current
Communications Administrative Assistant/Front Desk
South Carolina ETV
05.2024 - 02.2025
Leasing Agent
Southwood Realty
01.2024 - 03.2024
Office Assistant
Schembra Real Estate Group
02.2023 - 09.2023
Store Associate
Kate Spade & Company
02.2022 - 11.2022
Store Associate
Nike Factory Outlet
09.2021 - 11.2021
Store Associate
The North Face Inc.
02.2021 - 05.2021
Server
Wild Wings Cafe
10.2020 - 12.2020
Hospitality Management
University of South Carolina - Beaufort