Kiesha Payton
Casa Grande,AZ
Summary
A top performer with exceptional interpersonal and communication skills, utilizing customer service, management and administrative skills in a fast-paced environment. A self starter with attention to detail.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Corecivic Inc.
06.2023 - Current
- Monitor and control movement and surveillance from the Command Center, ensuring the safety of inmates and officers.
- Search cells of inmates to identify and confiscate contraband and other prohibited items.
- Manage high-risk situations with professionalism and composure.
- Assist in the training of new Correctional Officers.
Transportation Driver
Jax CareConnect
02.2022 - 06.2023
- Coordinated efficient routes to avoid delays and optimize schedules.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Communicated effectively with customers regarding specific timeframes, delays, or any other pertinent information.
- Drove patients to appointments.
Store Manager
Wingstop
01.2020 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cashier
Gate Petroleum Company
03.2016 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Crew Trainer
Carl's Jr
03.2012 - 03.2016
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Dental Assisting
Everest College
Jacksonville, FL10.2012
High School Diploma -
Englewood High School
Jacksonville, FL05.2010
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
Timeline
Correctional Officer
Corecivic Inc.
06.2023 - Current
Transportation Driver
Jax CareConnect
02.2022 - 06.2023
Store Manager
Wingstop
01.2020 - 02.2022
Cashier
Gate Petroleum Company
03.2016 - 01.2020
Crew Trainer
Carl's Jr
03.2012 - 03.2016
Dental Assisting
Everest College
High School Diploma -
Englewood High School
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