Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kieshma Crook

Dacada

Summary

Compassionate and motivated new graduate Registered Nurse with a strong foundation in evidence-based practice, patient-centered care, and interdisciplinary teamwork. Experienced through diverse clinical rotations in maternal-newborn, pediatric, medical-surgical, and community health settings, providing safe, quality care to patients across the lifespan. Skilled in patient assessment, critical thinking, and therapeutic communication, with a commitment to cultural competence and continuous learning. Dedicated to building professional expertise through a nursing residency program, with the goal of delivering exceptional care and advancing within the nursing profession.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Nursing Student Extern

Foremost Family Health Centers
07.2025 - 08.2025

Nursing Student Extern

UT Southwestern Medical Center
01.2025 - 05.2025

Nursing Student Extern

Milllwood Hospital
07.2024 - 08.2024

Nursing Student Extern

Encompass Health
03.2024 - 07.2024

Engagement Specialist

OptumHealth
10.2011 - 09.2022
  • Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
  • Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
  • Successfully retained high-value clients by implementing targeted action plans focused on re-engagement efforts tailored specifically to their needs.
  • Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
  • Provided ongoing support to clients throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.

Education

Bachelor of Science in Nursing

Arizona College of Nursing
Dallas
12-2025

Skills

  • Acute & Critical Care Nursing
  • Emergency response coordination
  • IV therapy administration
  • Patient education
  • Electronic Health Records (EHR) Documentation
  • Team collaboration
  • Rapid decision making
  • Empathetic communication

Accomplishments

  • Earned consistent positive feedback from patients and families for empathy, active listening, and compassionate care.
  • Recognized by clinical instructors for strong assessment skills and effective prioritization of patient care needs in high-paced hospital settings.
  • Assisted in procedures such as catheter insertions, wound care, newborn assessments, and IV therapy, while maintaining strict infection control standards.
  • Adapted quickly to new units and patient populations, showing flexibility and professionalism in diverse healthcare environments.

Certification

Basic Life Support (BLS), American Heart Association

Languages

English

Timeline

Nursing Student Extern

Foremost Family Health Centers
07.2025 - 08.2025

Nursing Student Extern

UT Southwestern Medical Center
01.2025 - 05.2025

Nursing Student Extern

Milllwood Hospital
07.2024 - 08.2024

Nursing Student Extern

Encompass Health
03.2024 - 07.2024

Engagement Specialist

OptumHealth
10.2011 - 09.2022

Bachelor of Science in Nursing

Arizona College of Nursing