Dedicated and adaptable professional with a record of meeting organizational needs through consistent, efficient, and detail-oriented work practices. Proven ability to perform under pressure, adapt to fast-paced clinical environments, and support physicians, nurses, and laboratory staff to ensure efficient workflow and high-quality patient care. Recognized for strong communication, teamwork, and professionalism when collaborating with clinical staff, office personnel, and external partners.
Overview
8
8
years of professional experience
Work History
Lab Assistant
The Women's Hospital Of Texas
08.2023 - Current
Answer phones calls from clinical staff such as doctors and nurses to answer questions
Assisted in the preparation of laboratory specimens for analysis and testing.
Performed venipuncture and other blood collection procedures according to established standards.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Provided assistance to clinical staff during patient visits.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Processed samples accurately and efficiently.
Prepared specimens for transport to external laboratories.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients and colleagues.
Assisted in the training of new phlebotomists.
Responding quickly and effectively to emergency situations.
Maintained accurate records of collected specimens and test results.
Phlebotomist
St. Joseph's Regional Medical Center
06.2021 - 07.2023
Assisted in the preparation of laboratory specimens for analysis and testing.
Performed venipuncture and other blood collection procedures according to established standards.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Provided assistance to clinical staff during patient visits.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Processed samples accurately and efficiently.
Prepared specimens for transport to external laboratories.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Responding quickly and effectively to emergency situations.
Maintained accurate records of collected specimens and test results.
Identified patients using proper procedures prior to specimen collection.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Transported specimens following established protocol for temperature and light.
Coordinated workflow based on stat, schedule, or outpatient needs.
Mentored newly hired medical personnel in phlebotomy techniques and protocols.
Phlebotomist
Sabine County Hospital
11.2020 - 06.2021
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Assisted in the preparation of laboratory specimens for analysis and testing.
Maintained a clean, safe, and organized work environment.
Provided assistance to clinical staff during patient visits.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Processed samples accurately and efficiently.
Monitored inventory levels of supplies used in phlebotomy services.
Documented patient information into electronic medical records system.
Provided excellent customer service while interacting with patients.
Assisted in the training of new phlebotomists.
Responding quickly and effectively to emergency situations.
Identified patients using proper procedures prior to specimen collection.
Maintained fully-stocked phlebotomy cart, carrier and station.
Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Collected specimens for drug screens and alcohol tests.
Verified collection orders and communicated discrepancies to nurses.
Labeled blood vials with critical information like time of collection, date and patient name.
Merchandise Manager
Pine Cabin Gallery
08.2017 - 06.2021
Developed and implemented merchandise strategies to increase sales.
Created seasonal and promotional displays to maximize sales and profits.
Monitored inventory levels by tracking stock movement, conducting regular physical counts, and adjusting forecasts accordingly.
Managed store personnel in order to meet staffing requirements while staying within budget.
Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
Ensured that all merchandise was properly labeled according to company policy.
Provided ongoing training for staff members on how best to utilize merchandise resources.
Coordinated staff schedules and other labor activities to foster seamless delivery of service.