Highly driven General Manager/Business Owner successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to manage profitability in highly competitive environment. Customer-oriented General Manager/Owner with 38 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Work History
General Manager
Forest Grove Builders, LLC
Pewaukee, WI
2013 - 03.2023
Supervised employees through planning, assignments and direction.
Trained employees on duties, policies and procedures.
Hired qualified staff for open positions.
Administered employee discipline through verbal and written warnings.
Guided management and supervisory staff to promote smooth operations.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Led employee evaluations with constructive feedback to boost performance.
Built and maintained loyal, long-term customer relationships through effective account management.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees.
Owner/General Manager
JFK Builders Inc.
Pewaukee, WI
2000 - 2013
Set pricing structures according to market analytics and emerging trends.
Supervised performance of 133+ employees, including field workers and office staff, with goals of improving productivity, efficiency and cost savings.
Led startup and creation of operational procedures and workflow planning.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed and implemented successful sales strategies to meet business goals.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Analyzed client business needs and assisted in determining appropriate resources and strategies.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Interviewed, trained and supervised employees.
General Manager/Construction Superintendent
JFK Builders, Inc.
Pewaukee, WI
1996 - 2000
Supervised residential and commercial new construction and remodels.
Interfaced with General Contractors in order to maintain budgets and schedules while focusing on timely project completion.
Maintained project compliance, reviewed contractor scope, secured materials and negotiated pricing for competitive bidding with zero lost time due to accidents.
Managed 25 employees (initially), while facilitating employee base growth and overseeing subcontractors across several different trades by adhering to protocols and best practices implementation.
Reported to Owners with project updates and estimated completion dates, noting delay issues.
Educated employees in proper use of personal protective equipment and enforced safety requirements to minimize workplace accidents.
Maintained high-quality standards and educated general contractors on quality control requirements.
Coordinated training of construction teams on site-specific projects.
Construction Foreman
JFK Builders, Inc.
Pewaukee, WI
1988 - 1996
Managed daily work assignments by delegating tasks and monitoring progress.
Read and followed blueprints when planning and implementing construction phases.
Kept track of supplies and materials to prevent inventory losses.
Communicated effectively with general contractors, customers and workers alike, answering inquiries and questions and responding to complaints.
Performed work safely and effectively.
Apprentice Carpenter
JFK Builders, Inc.
Pewaukee, WI
1984 - 1988
Cleaned job site after work completion and disposed of debris in proper containers.
Helped with movement of materials and equipment to different job sites.
Followed OSHA and corporate safety regulations and procedures.
Assisted master carpenters with framing installations for residential and commercial customers.
Encouraged feedback from foreman and trade workers on site to incorporate suggestions into later work.
Uncovered product defects and addressed with job foreman.
Completed hands-on training with skilled carpenters, resulting in woodwork proficiency with equipment.
Obtained strong understanding of residential and commercial building codes.
Maintained clean and organized workplace to optimize performance, efficiency and safety.
Utilized various tools, equipment, fork lifts, materials and framing systems to complete construction tasks.
Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
Worked independently on projects and tasks within carpentry team.
Full-Charge Bookkeeper at Prestige Care (Forest Grove Rehabilitation & Care Center)Full-Charge Bookkeeper at Prestige Care (Forest Grove Rehabilitation & Care Center)
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi